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UX Designer (Richmond, Greater London)

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IT/Technical & Product Development
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Reed Exhibitions
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REE00AVC Requisition #

UX Designer (mid-weight)


Location: Richmond, Greater London


About Reed Exhibitions

Reed Exhibitions (RX) is the world’s leading events business and is part of RELX Group, recently named one of the World’s Top 100 Employers and among the World’s Most Innovative Companies. With over 7,000 technologists across the group, RELX offers solid opportunities for progression and learning. 

We value an agile approach, a growth mindset and an entrepreneurial spirit. In return, we offer a competitive salary, great benefits, flexible working, and you’ll be supporting our 520 shows in 43 industry sectors and 30 countries, producing events like Comic Con and Gamer Network among many others. 


Role

Our publishing platform touches all parts of the business. Reed Exhibitions is looking for a Mid-Weight UX designer with research experience to join the product development team, as we look to complete, improve and innovate our offering. The UX Designer is part of the dedicated UX Team and will own the UX for a workstream, coordinating with product managers, product owners, user experience experts and technology resources. You will be the interface between stakeholders and clients around the world and the in-house development team and local market customer insights resources. 


Key Responsibilities


• Define evolutionary and conceptual user experiences for multiple projects. Represent the user’s point of view to wider teams describing the impact of design decisions and feature prioritisation on the user experience. Make customer-driven recommendations to improve the overall user experience. 

• Work collaboratively with the team to help identify opportunities to better understand customers' needs through analytics, research and direct observation. You effectively identify and analyse problems and propose solutions. You ask effective questions and collect facts from multiple sources in order to solve problems

• Iterate and test solution to check it solves the problem. Collaboratively analyse the results of research to recommend solutions. Ensure work is tested with users collaborating with other functions as needed. Iterate work based on testing and data analysis. Understand the nuances of researching in different contexts (remote/in person/unmoderated/moderated).

• Create original design assets and components and work to define the structure and layout of products using tools such as wireframes, prototypes and user journeys. Create original design assets and introduce new design patterns and guidelines.  

• Demonstrate effective conversational skills, including active listening and questioning. Encourage co-operation between all members of the team. Actively seek feedback from others. Understand own strengths and weaknesses and look for opportunities to build on both. Establish rapport with others on the team and across teams.

Experience


• Mobile and Desktop experiences, interactive experiences and technologies, responsive design. 

• User-Centred Design principals with user research. 

• Proven knowledge of web-based application design trends, patterns, usability, technical considerations and best practices. 

• Microsoft Suite, Adobe Creative Suite, Axure, Invision. 

• Minimum of two years’ professional experience as a UX designer, UX researcher, Product designer, Interaction designer or similar role, with a digital portfolio to demonstrate your skills.


What you need to do?

If you are interested in this UX Designer position, please get in touch with Dulce Carvalho at Reed Exhibitions. If this job isn't quite right for you, but you are looking for a new position, please get in touch for a confidential discussion on your career.


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