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Service Delivery Manager - Technical

📁
IT/Technical & Product Development
💼
Reed Exhibitions
📅
REE00A5G Requisition #
Thanks for your interest in the Service Delivery Manager - Technical position. Unfortunately this position has been closed but you can search our 1,383 open jobs by clicking here.

  • Bachelor’s Degree in Technology or possessing an equivalent level of IT qualification or experience
  • Strong experience of
    • Service Delivery Management within an organization (as opposed to delivering to a third party)
    • Structured management of internal and external stakeholders in the support and delivery of IT solutions
    • Co-ordination and prioritization of complex business requirements, risks and issues through to resolution
    • Working across a mix of technology platforms and environments with experience of managing deliverables from requirement to production
    • Developing IT and business consultancy proposals and solutions
    • Co-ordination and prioritization of complex business requirements, risks and issues through to resolution
    • Working across a mix of technology platforms and environments with experience of managing deliverables from requirement to production
    • Developing IT and business consultancy proposals and solutions
  • Personal track record of delivering medium and large scale business solutions in partnership with a range of business and technical owners
  • Ability to adapt processes and frameworks to meet the needs of the business/project while maintaining an appropriate level of operational governance.
  • Excellent customer service skills, with the ability to communicate with all levels of internal and external contacts
  • Strong influencing skills
  • Solid understanding and experience of formal Solution and Service Delivery approaches, systems and processes as applied across multiple business areas, applications and sites
  • Solid background in Customer and Supplier Management, with demonstrated effectiveness in managing both formal contractual and informal business relationships across organizations large and small
 
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Reed Exhibitions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1-877-734-1938.

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