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Hosted Buyer Co-ordinator, WTM Portfolio (Based in UK, Richmond, Greater London)

Administrative & Clerical
Reed Exhibitions
REE00BGA Requisition #

Job title: Hosted Buyer Co-ordinator, WTM Portfolio

Reports to: Buyer Programme Manager, WTM

Based at: Richmond, Greater London, UK

About Reed Exhibitions

Reed Exhibitions is a leading global events organiser, with more than 500 events in 30 countries. In 2018, Reed Exhibitions brought together more than 7m event participants from around the world generating billions of dollars in business. Today Reed Exhibitions’ events are held throughout the Americas, Europe, the Middle East, Asia Pacific and Africa and organised by 38 fully staffed offices. Reed Exhibitions serves 43 industry sectors with trade and consumer events. It is part of RELX, a global provider of information and analytics for professional and business customers across industries. www.reedexpo.com 

Are you looking for an opportunity to work on leading events in the travel Industry? We have a highly challenging but satisfying role on offer in the WTM team.  

Scope: We are looking to recruit a highly motivated and enthusiastic Co-ordinator to support the Buyer Team across the WTM portfolio of events.  

This client facing position requires a skilled communicator, with excellent attention to detail; the ability to multi-task and provide excellent customer service in a high volume environment while adhering to tight deadlines.  The position reports to the Hosted Buyer Manager and assists the Hosted Buyer Executive with buyer recruitment, qualification and pre-show preparation.

The job:

To assist with buyer account management, buyer applications through written and telephone reference requests and assisting in with buyer recruitment as required across the WTM portfolio,

Key responsibilities

Use the database (Certain) to monitor registrations, qualification, pre-scheduled appointments and to provide reports and analysis to the manager and team.

Regular communication with hosted buyers and their supporting referees on the telephone, via e-mail and on occasion, face-to-face.

Chasing hosted buyer registrations, chasing hosted buyers to complete important information and to respond to networking invites

Sourcing, assessing and approving hosted buyers across the WTM portfolio

Provision of excellent customer service using a pro-active and creative approach to problem solving travel issues and dealing with a high volume of queries.

Coordinating invoices and reimbursement payments and liaising with the finance department to ensure these are paid

Database analysis and research

Contributing to the achievement of individual and group targets.

Increasing the number of hosted buyers through lead suggestion to support the buyer team.

Co-ordinating flight, transfer and accommodation itineraries of buyer alongside the DMC team

Travel to events and other related activities as required

The candidate:

Excellent attention to detail

Strong time management, multi-tasking and organisational skills

First class communication skills

Ability to maintain accurate reports

Excellent database/IT skills, especially Excel

Enthusiastic team player

A flexible approach to working methods and hours of attendance, and willingness to travel 

Able to work on own initiative and possess a ‘think outside the box’ approach

About RELX 

RELX is a global provider of information-based analytics and decision tools for professional and business customers. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs over 30,000 people, of whom almost half are in North America.


Please apply via the link https://emea3.recruitmentplatform.com/syndicated/private/syd_apply.cfm?id=PPZFK026203F3VBQBV7V7F6XI&nPostingTargetID=256286&step=DIRECT  

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