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Hosted Buyer Co-ordinator (4 months contract January 19 – April 19) (Based in UK, Richmond, Greater London)

Exhibition & Conference Management
Reed Exhibitions
REE00AH7 Requisition #
Job title:     Hosted Buyer Co-ordinator (4 months contract January 19 – April 19)

Reports to: Buyer Manager

Based at:    London, UK

Reed Exhibitions is the world’s leading events business, enhancing the power of face to face through data and digital tools. Every year we run over 500 events in 30 countries, bringing together over 7 million event participants worldwide. With 4000 employees we serve 43 industries in 38 offices around the globe.  Reed Exhibitions is part of RELX Group. RELX Group is a global provider of information and analytics for professional and business customers across industries. The Group serves customers in more than 180 countries and has offices in about 40 countries. It employs approximately 30,000 people of whom almost half are in North America.

The London office is the hub for over 20 Hosted Buyers programmes where we identify and invite senior decision makers in a structured programme of appointments and tours to help them connect with exhibitors and suppliers. 

Are you looking for an opportunity to work on the leading events in the travel Industry? We have a highly challenging but satisfying role on offer in the Reed Travel Exhibitions (RTE) WTM events team. We are looking to recruit a highly motivated and enthusiastic Co-ordinator to support the Buyer team across the WTM Latin America.

This client facing position requires a skilled communicator, with excellent attention to detail; the ability to multi-task and provide excellent customer service in a high volume environment. The position reports to the Buyer Manager.

The job:
Primarily responsible assisting the buyer account management in the reference checking all buyer applications, through written and telephone reference requests across the WTM Latin America portfolio. Full training will be provided.
  • Researching the industry in order to identify key organisations and individuals relevant to the Hosted Buyer programme.
  • Liaison with internal data and event teams to increase the number of high quality Hosted Buyers.
  • Sourcing, assessing and approving Hosted Buyer applications to the WTM Latin America portfolio initiatives.
  • Following up with Hosted Buyer registrations, in order to complete important information and to respond to networking invites.
  • Regular communication with Hosted Buyers and their supporting referees via telephone, e-mail and on occasion, face-to-face.
  • Provision of excellent customer service using a proactive and creative approach to problem solving travel issues and dealing with a high volume of queries.
  • Using the database (Certain) to monitor registrations, qualification, pre-scheduled appointments and to provide reports to the delivery team.  
  • Database analysis in line with business requirements.
  • Supporting flight booking processes, transfers and accommodation itineraries of buyer’s.
The candidate:
  • Excellent attention to detail
  • Strong time management, multi-tasking and organisational skills
  • First class communication skills
  • Ability to maintain accurate reports
  • Excellent database/IT skills, especially Excel
  • Enthusiastic team player
  • Spanish, Portuguese or Latin Language will be beneficial.
  • A flexible approach to working methods and hours of attendance and willingness to travel

If this position interests you or you know someone it would, please send written applications to recruitment@reedexpo.co.uk with a covering letter and your salary expectations. Or you can apply online at www.reedexpo.com 
Due to the large volume of applications, we are unable to respond to all applications individually. Therefore, if you are not contacted by the company within the next three weeks, we regret to advise that your application has been unsuccessful.

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