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Front Office Executive

Administrative & Clerical
GRE00007 Requisition #
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Job Title: Front Office Executive

Purpose of the Job

To provide front office assistance to the office only for the 5th & 12th floor facility.

Key responsibility Area:

Handling the telephone calls in the office

·         Receiving and transferring phone calls to employees

·         Connecting outside calls as requested to the particular employees.

·         Noting down messages and conveying it to persons concerned

·         Calling to make appointments for employees

Receiving and handling Visitors

·         Handling visitors politely

·         Take messages from the visitors

·         Direct the visitors to the right person

·         Handling of visitor passes- handing and collecting

·         Maintaining the appropriate registers


Meeting rooms

·         Maintaining the meeting room schedule and co-ordinate if required in case of issues like any requirement stationery in the meeting rooms.

·         Make sure that the meeting room schedule is pasted on the door

·         Maintaining the checklist



·         The front desk receives courier and it should then be handed over to the office assistant for distribution to the office.

·         Courier that is sent out will be handled by the Administration executive. The front office assistant will help the Admin Executive with this job every day.

·         Maintaining the MIS



·         Assist the Administrative executive with the ordering of stationeries.

·         Receiving the stationeries and checking the stationeries with the Administrative Executive in-charge of stationeries and also in his/her absence.

·         Help the Administrative Executive in-charge of stationeries in the  distribution of stationery when required


Support extended during interview

·         Conducting test

·         Directing interview candidates for personal interviews

·         Coordinating with facilities team for candidates entry into the building


Functional and Technical Competencies

·         Good interpersonal skills

·         Good team player

·         The ability to multi task and ensure thoroughness in completing a job efficiently.

·         Attitude to take on work willingly and show enthusiasm and drive to work

·         Eye for details and well organized so that messages or calls are never missed.

·         Excellent public relations skills

·         To be able to communicate in English and in the local language Tamil so that she /he will be understood by housekeeping staff, security personnel etc.

·         Excellent knowledge of MS office and ability to communicate in email too.

·         Knowledge in Hindi or any other Indian or foreign languages is an added advantage.

·         Knowledge of administrative jobs such as handling courier and stationery is an added plus

Education, Knowledge, Skills and Experiences (and any other requirements):

·         Graduates in any discipline

·         2 to 3 years’ experience in front office work, preferably in a MNC, travel agency, hotels, restaurants, large corporates, BPO or IT sector would be an added advantage.

·         Should be willing to work both in 9 a.m. to 6 p.m. shift and the 2 p.m. to 11 p.m. shift.


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