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Education Services Coordinator

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Customer Services - Support & Training
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LexisNexis
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LEX00J14 Requisition #
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This client-facing position supports the Client Education Services team with client care, LNU administration, event coordination and day-to-day training delivery support situations. 

Responsibilities:

1. Deliver high-quality customer service to our training participants. 
2. Manage and administer the LNU blog. 
3. Coordinate the scheduling of custom onsite and online training classes. 
4. Support the extended BoL Services team and events.

1. Client Care:  
Manages training department inbox for communication and registrations. Responsible for planning and executing on logistics for classroom-based training courses. 

2. LNU administration: 
Upload class schedules and manage changes. Manage monthly reporting. 

3. Services Meeting: 
Communicate with vendors and stakeholders to schedule and deliver a multi-day services conference. Maintain all session and room assignments and creates segment agendas working with planning team. Responsible for all amenities and accommodations as well as any associated contract negotiations. 

4. Team Administration:  
Liaison with facilities to coordinate on-site training resources. Send communication and meeting notices to PSO team as needed. Coordinate timely delivery of appropriate training materials for onsite training. Assess quality of training facilities and other vendors and adjusts scheduling and planning. 



LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis� and Nexis� services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.
Qualifications: 
1. Excellent communication skills 
2. Good interpersonal and time management skills 
3. Ability to work on multiple tasks 
4. Solid analytical skills 
5. Proficient in Excel 
6. 1-3 years related experience 
7. Associates or equivalent experience required; Bachelor's degree preferred

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