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ERC0005V Requisition #

Main responsabilities

  • With direction from the Content Delivery Manager and in collaboration, ensure the on-time and complete delivery of competitive content for first or revised edition products—with focus on compelling electronic formats and functionality--that meet market needs and are designed to drive usage and grow market share.  

  • Manage content delivery of assigned projects from signed contract stage through transmittal to production or other vendor, incorporating new processes, e-workflows, and technology as appropriate.   

  • Responsible for projects through post-production and publishing.  

  • Serve as primary contact for authors, editors and contributors throughout publication process.  

  • Ensure database and metadata completeness and on time delivery, digital-only asset delivery, and oversight of all projects in process for current year and publication pipeline.

  • Ensure all assigned projects meet delivery milestones and delivery (content) expectation; focus on ensuring current year frontlist is delivered or exceeded and balance with publication pipeline management and milestone deliverables to delivered all projects to expectation.  

  • Work with CDM, Acquisitions Editor(s), book contributors, authors and editors, and production colleagues, raising red flags as required and collaborating on problem solving with the CDM/AE/Publisher as required. 

  • Track and manage a large number of projects at the same time. 

  • Ensure each stage of project life cycle including delivery of author/contributor/editor instructions and editor/ contributor payments, material from contributors and marketing questionnaires are delivered in a timely fashion. 

  • Serve as day-to-day author/contributor contact addressing all questions and concerns regarding manuscript preparation, illustration creation and delivery, permissions, etc. 

  • Manage book ancillary packages, companion websites, and multi-media components. 

  • Use standard reporting practices, communicate progress of all titles to Delivery Content Manager/AE/Publishers as processes dictate. 

  • Prepare and submit final pricing and final costs for all books. 

  • As primary ERC contact for all content providers throughout the product development and publication cycle, including-post publication, proactively manage relationships with main book authors/editors, editor teams, and contributing authors to secure TOC, contributor lists, and submitted content on or ahead of schedule, across all assigned titles.  

  • Balance delivery expectations within a title and across all titles, to ensure content is secured at the proper milestones to enable publication.  

  • Focus on balancing customer (author) satisfaction with Elsevier and requirement to delivery content, emphasizing the benefits of on time publication for authors and content consumers in interactions with tardy authors.  

  • Apply a variety of approaches to secure content and address author delivery concerns.  

  • Triage to secure content for most urgent projects first, balanced with longer term delivery planning to avoid late and urgent mitigation in the downstream publication pipeline. 

  • Work with marketing and editorial to prepare Advance Title Information, and secure author marketing questionnaires. 

  • Create cover design briefs and work with design, editorial and marketing to create and revise covers. Assist sales team regarding content questions, publication dates and translations. 

  •  Maintain data as required in the internal project tracking databases (EMSS, PPM). 

  • Ensure all project information including marketing metadata is entered into systems according to the project schedule. 

  • Monitor systems for reprints and coordinate corrections for reprints with production. 

  • Be equipped to be/become a Power User of our data management system. 

  • Create new product records and maintain data as required in the internal project tracking database.

Functional and Technical Competencies

  • Excellent Project Management skills
  • IT skills – developing strong knowledge of in-house systems
  • Strong working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc)
  • Managing of schedules within a complex workload
  • Relevant work experience in a similar role
  • Excellent communication skills – written and verbal
  • A good level of numeracy and data handling skills 
  • Education to degree level or equivalent 


Education, Knowledge, Skills and Experiences

  • Education to degree level or equivalent 


Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers.


Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancetand Cell, more than 35,000 e-book titles and many iconic reference works, including Gray?s Anatomy. Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries.


 Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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