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Product Management
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Risk Solutions
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LNR006U0 Requisition #
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This position plays a key role in Product Delivery and Consulting by managing multiple Implementation Services teams. These Implementation Services teams are staffed to handle client integrations to Business Services’ machine-to-machine product lines including XML delivery of core Business Services products and Identity Management solutions. The incumbent will

• Manage and evolve all Implementation Services teams for both domestic and international deployment,

• Look across the platforms to evolve our machine-to-machine delivery channel,

• Champion operational surveillance of solutions to ensure we’re meeting client expectations, and

• Deliver robust reporting illustrating the Implementation Services productivity.

The role also carries responsibility for calibration of Implementations Service teams’ offerings more broadly in Business Services and finally with LexisNexis Risk Management at large.


Accountabilities: 

  • Lead and supervise Managers of each Implementation Services team.
  • Ensure Implementation Services team are appropriately staffed and trained to deliver integrations both domestically and abroad.
  • Drive culture of operational excellence and continuous improvement into Implementation Services
    • a. Conceive and implement solutions providing detailed perspective of individual client experiences with our services,
    • b. Ensure delivery platforms adequately handle existing load and are ready for growth
    • c. Drive operational surveillance solutions into delivery platforms and where necessary, ensure product designs address needs for robust, detailed inspection, monitoring and alerting
  • Provide regular productivity reporting and trending; manage outcomes for continuous improvement.
  • Ensure tight coupling among Implementation Services staff and corresponding Technology Engineering staff; ensure regular and open communication.
  • Drive engagement and collaboration with Technology Engineering as necessary to strengthen Implementations and provide operational surveillance.
  • Drive engagement and collaboration with Business Services Commercial Market Planning and Global Product Management teams.
  • Actively engage Sales/Sales Operations, Customer Operations, Technology Operations and clients to ensure smooth integration, delivery and maintenance of client integrations. 

Qualifications: 

  • Position requires a bachelor’s degree or equivalent experience, MBA preferred.
  • 7-10 years management experience.
  • 7+ years’ experience in electronic information industry; in-depth, expert knowledge in business industry solutions, infrastructures, systems, products, processes and regulations.
  • Business acumen necessary to ensure credibility with business leaders.
  • Strong business analysis skills coupled with a strong service orientation.
  • PMI Certification preferred.
  • MS Project expertise preferred.
  • A results-oriented outlook with the ability to prioritize and deliver key initiatives.
  • Experience in presenting to executive level audiences.

 Skills: 

  • Ability to function within ambiguity to derive clarity and form action plans in a variety of situations.
  • Ability to operate independently and innovate.
  • Ability to lead in a rapidly changing organization.
  • A take-charge and decisive person capable of leading large scale initiatives.
  • Ability to work effectively through others and interface persuasively with other individuals throughout the organization: a team player.
  • Demonstrates outstanding networking capabilities and exhibits a professional demeanor, business maturity, and technical (PC and applications) knowledge.

 

 

 

 

 


At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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