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Senior Product Manager - ICIS - Houston

Product Management
Reed Business Information
REE00BN2 Requisition #

Senior Product Manager - ICIS - Houston

ICIS is currently on an exciting transition to more digital data & analysis company.  Within the product team, this role will report into the Director for Platform and User Experience at ICIS and support the Platform Optimisation project. It is a senior role and involves taking responsibility for the management of several product initiatives, with a strong focus on customer engagement and customer understanding.

Customer Focus

·         Has a solid understanding of customer use cases and participates in select customer interactions with external product management.

·         Leverages analytics and other insights to better understand customer needs.

·         Aligns/coaches the team to ensure customer needs are met.

·         Understands competitors and regulatory environment.

·         Looks for solutions (people, process and technology) which offer the best opportunity to solve customer problems.

Data-Driven Decision-Making & Analysis

·         Leverages metrics to track progress on customer needs and ensures that product efforts move those metrics.

·         Is proficient at pulling and accessing data from multiple sources, and manages through data ambiguity.

·         Considers various options to balance complex conflicting priorities.

·         Identifies the most important data to consider and set KPIs, priorities and dashboards.

·         Develops multiple hypothesis-driven product evaluation strategies, including AB testing for interactive products, and assesses the expected efficacy of each.

·         Is comfortable analyzing data using existing software packages (e.g. Excel).

Product Delivery & Development Lifecycle

·         Has a thorough understanding of the broader product experience.

·         Drives key end-to-end lifecycle components, from planning to release.

·         Has a thorough understanding of the company's SDLC processes, including agile processes.

·         Helps drive solutions for complicated design challenges.

·         Weighs internal and external impact when making any product or feature decision.

·         Writes clear requirements for complex features or products and is responsive to requests for clarifications.

·         Manages product without direct supervision, involving manager or other senior leaders only when appropriate.

Strategy & Commercial Acumen

·         Works with external product management to develop product vision and roadmap plan aligned with business strategy.

·         Understands how to use data to help the business to drive commercial decisions and growth opportunities for the product.

·         Uses knowledge of competitors to inform product decisions and roadmaps.

Technical Skills

·         Understands company technology stack at a high level, for the broader product.

·         Utilizes or extends the company's platform and underlying technologies to create new product features.

·         Understands emerging technologies and how they may be applied within the organization.


Personal Capability


Practices Self-Development

·      Takes ownership of own development and career

·      Initiates regular conversations with manager, coach or mentor regarding self-development

·      Understands what is required by the business to be successful and maps development plan accordingly

·      Learns from success and failures

·      Looks to build challenges into current assignments

·      Utilizes formal and informal networks effectively

Solves Problems and Analyzes Issues

·      Identifies and highlights new trends, potential problems and opportunities early

·      Effectively coaches others on how to analyze information to solve problems

·      Encourages and coaches others to seek alternative ways to solve complex problems


·      Develops new ideas to improve process or product, and is able to prepare implementation plans

·      Integrates and builds on new ideas from others

·      Creates new opportunities by applying different perspectives and challenging the status -quo

·      Is recognized as an innovative thinker

Interpersonal Skills


Communicates Powerfully and Prolifically

·      Provides clear instructions and direction to others

·      Is able to both actively listen to and effectively question to understand another’s viewpoint

·      Helps others understand situations by communicating business context

Collaboration and Teamwork

·      Promotes a high level of cooperation between all members of the work group

·      Keeps team informed of all relevant information affecting the organisation, team members and their work

·      Achieves objectives requiring a high level of cooperation from people in other parts of the organisation

·      Takes the lead in resolving conflict within a work group

·      Looks for ways for team to work with other teams and divisions

Builds Relationships

·      Establishes rapport with others on the team and across teams

·      Works effectively with others to get work done

·      Treats all individuals with respect

·      Handles difficult situations, minimizing conflict

Inspires and motivates others to high performance

·      Brings to the group a high level of energy and enthusiasm

·      Supports others when they go the extra mile

·      Fosters a supportive environment where appropriate coaching, training and development and other resources are provided to increase the competence, morale and confidence of team members

·      Takes time to understand individuals holistically, i.e. what is important to them both at work and outside of work

Develops Others

·      Exercises active listening and questioning skills to effectively understand another person’s needs

·      Utilizes PDP to its full potential

·      Coaches others on regular basis

·      Provides reinforcements on efforts and progress

·      Gives timely, specific and appropriate feedback about development needs

·      Advocates for individuals with strong performance and potential within the organisation

·      Encourages team members to take personal ownership and responsibility for their own development

Drives for Results

·      Communicates expectations clearly

·      Follows through on commitments to ensure they are successfully completed and goal are achieved

·      Promotes a strong sense of urgency for reaching goals

·      Builds commitment in others for their individual and team objectives


- Must have obtained a degree (Bachelor's or higher)

- Commercial focus:  ability to prioritize tasks to focus on those most beneficial to the business

- Development of deep customer relationships that drive meaningful dialogue about the future direction of a product

- Experience/knowledge of the petrochemical or energy industry is strongly preferred

About Reed Business Information:


Reed Business Information (RBI) provides information, analytics and data to business professionals worldwide. Our strong global products and services hold market-leading positions across a wide range of industry sectors including banking, petrochemicals and aviation where we help customers make key strategic decisions every day.  RBI is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.




RBI General Benefits Package

- 401k match of 5%
- 18 Days Holiday
- Paid Charity Days – 2 days per year 
- Benefits start upon hire date
- Excellent OTE & Competitive Salaries


RBI is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact jobs@rbi.co.uk . EEO is the LawEEO is the Law Supplement




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