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Senior Delivery Manager/Agile Coach

📁
IT/Technical & Product Development
💼
Elsevier
📅
TEC001TA Requisition #

Elsevier is a world-leading provider of information & analytics solutions. Our talented team of engineers fuse world class technology and content, overlay big data tech, machine learning and cutting edge technologies to empower clinicians, physicians and healthcare professionals enabling them to make better diagnostic and treatment decisions and deliver better patient care.

We now require a Senior Delivery Manager to join the ClinicalKey Reference Suite team which develops applications that help clinicians deliver better care and improved patient outcomes.


Summary:


Pivotal to the success of the Clinical Key development team, the Senior Delivery Manager is accountable for managing the Agile Delivery of 2 or more (new or established) squads and to drive a strategic vision for agile practices across one and multiple teams. They will be an active agent of change and provide mentorship and coaching on agile practices within and outside of the squad. In addition, they’ll find and share best practices and participate in stretch assignments to create process efficiencies and continuous improvement opportunities for the wider Technology team.


Accountabilities: 

  • Lead Agile Practices including facilitating daily stand-ups for multiple teams regardless of their stage of team development; other core agile ceremonies (retrospectives, planning, reviews)
  • Ensure the squad has everything they need to deliver the outcomes in the product roadmap, including environment, metrics visibility, resources (people and other), etc.
  • Be outcome focused by applying key agile methodologies with the ability to provide coaching to others in roles outside of own discipline.
  • Take an empathetic approach that leads, guides and empowers groups through processes that help them make decisions and come to solutions
  • Manage stakeholder relationships, support the Squad Leads, report to the wider organization, and whatever else necessary to support the squad in delivering valuable outcomes for our customers.
  • Ability to spot "warning signs", so that blockers are removed and successful delivery of the product is enabled.
  • Ability to facilitate large working sessions within the team and with multiple stakeholders
  • Ability to assist in forward-scheduling deliverables in order to visualize scope and timelines to manage expectations.
Team Health & Happiness: 
  • Enthuse and energize the team and cultivate a high-performance culture through positive appraisal all the while seeking constructive outcomes in discussions.
  • Possess a commitment to the health and happiness of the squad members and how they work together.
  • Build trust, encourage and motivate the squad, and protect them from external distractions so they are able to focus.
  • Passion for making working with the squad, and within the organization, an enjoyable experience.
  • Mentor more junior DMs so that they have the support they need to grow within the organization. 

Experience and Education:  

  • 5+ years of Agile facilitating experience / leading Agile transitions and of working closely with development teams; demonstrating deep knowledge of agile development capabilities, in a leadership role.
  • 3+ years of experience with agile software development life cycle from conception to delivery
  • Advanced Agile certifications a plus (e.g. A-CSM or higher in ScrumAlliance)
  • Demonstrable experience using a variety of agile tools and techniques e.g metrics to help the squad keep a delivery and learning cadence that helps to remain focused on delivering value towards the product vision.
  • Demonstrable Agile framework skills and applicable methodologies and a passion for learning new tools and latest trends to drive increased efficiency through experimentation and collaboration.
  • Strong interpersonal, negotiation, presentation and communication skills.
  • Ability to run agile reports, including custom and complex reports.
  • Intermediate knowledge of Agile tools (JIRA, Confluence, and associated add-ons)
  • Strong knowledge of MS Products
  • Exceptional organizational/task prioritization and decision-making skills and follow through.
  • 4-year college degree or equivalent experience required. 
Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, more than 35,000 e-book titles and many iconic reference works, including Gray's Anatomy. 
Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

 

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