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Senior Business Intelligence Analyst (Reporting)

IT/Technical & Product Development
OPE001P9 Requisition #

Who are we?

Elsevier is a global information analytics business that helps institutions and professionals advance healthcare, open science and improve performance for the benefit of humanity. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support and professional education, including ScienceDirect, Scopus,SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, 38,000 e-book titles and many iconic reference works, including Gray’s Anatomy. Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. www.elsevier.com.


Job Title:

Senior Business Intelligence Analyst

Purpose of the job:

Provide Business Intelligence solutions to the stakeholders in and beyond Elsevier. Develop intuitive ways for the users to manage vast information data from the Editorial and Production systems; Lead global Business Intelligence Universe development and testing to ensure the required data is reportable

Own data warehouses from business perspective and lead data warehouse development with respect to changing business requirements, system changes and continuous improvements.

Key Result Areas

Main Activities and Responsibilities

Report development

Translate users’ requirements into Business Intelligence solutions; 
Develop intuitive ways for the users to manage vast information data; 
Guide users in formulating information requests to address the needs; 
Build SQL queries; 
Explore/ develop technical solutions to continuously drive better use and access to information

Reporting environment and technical developments

Lead role in department with respect to design changes in primary corporate systems (namely EES and PTS) to support reporting capabilities to business
Ensure data from corporate applications is available to the business in a timely, accurate and complete fashion
Lead design and development of customer facing reporting portal
Liaise with database developers, system application managers on technical matters
Manage off-shore relationship with IT suppliers for departmental operations
Requirement setting, testing, of corporate data warehouse/marts (namely EESCDB and E2E – the primary corporate journal workflow reporting systems)
Own reporting environment surrounding journal databases/data marts (Business Objects universes owner, universes developer)

Relationship management

Build and maintain close relationships with all information stakeholders and report users
Help external parties (e.g. journal editors, vendors, suppliers, business partners) to define information needs 
Represent  the Operations reporting group globally with respect to collaboration with external departments (such as journal publishing, finance, operations)
Consult in projects where Business Intelligence expertise and/or development is required
Represent the department to business partners and update departmental activities
Collaborate with technical developments in discussions with CBS/RETS

Key Competencies:



Level Description

Displays High Integrity and Honesty

Level 3

Willingly speaks up and asks tough questions on ethical issues.
Seeks out all sides of an argument or issue.
Challenges those who act against the core values.
Stands up for his/her own opinion but is able to take onboard other opinions.
Works for the common good of the team or organisation without letting go of personal values or ethics.

Drives for results

Level 3

Does everything possible to achieve goals.
Regularly measures and evaluates progress.
Accepts responsibility for the results based outcomes of group. 
Holds others accountable and encourages others to take accountability for achieving results.
Shares credit and recognition with others for achieving goals.

Takes Initiative

Level 3

Proactively addresses business demands. 
Fosters a team attitude of going above and beyond minimum requirements.
Coaches team members on how to take action in the face of ambiguity.
Avoids procrastination that may be damaging to the team or business.
Rewards individuals for going above and beyond expectations.

Technical and Professional Expertise

Level 4

Is sought out as a subject matter expert in own subject area.
Acts as a technical coach and mentor to others.
Uses a highly adaptable approach and is able to express complex technical expertise in a simple, understandable manner to those outside own function.
Stays at the cutting edge of own discipline, is well connected externally, understands and implements best practice.

Functional and Technical competencies:

·         7+ years Business Objects (BOXIR3) or related expertise in report and universe development

·         In-depth knowledge and skills in SQL query building and intermediate experience in Tableau or other visualization tools.

·         Understanding of ETL processes and data warehousing Webpage design experience, incl. JavaScript coding Visual Basic coding experience

·         Knowledge of databases, database processes and structures (back-end) 

Education, Knowledge, Skills and Experience:

·         Bachelors and/or Master’s agree in Computer Science or equivalent

·         Solid experience (7+ years) with complex databases/ workflow systems in publishing, banking, IT or other data intense industry

·         Experience with selecting, building and rolling out dashboard tools

·         Prince2 certified practitioner 

·         Excellent communications skills Fluent in English, both verbal and written

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