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Reporting and Customer Data Specialist - Accuity - London

Reed Business Information
REE00BRN Requisition #


Accuity offers a suite of innovative solutions for payments and compliance professionals, from comprehensive data and software that manage risk and compliance, to flexible tools that optimize payments pathways. With deep expertise and industry-leading data-enabled solutions from the Fircosoft, Bankers Almanac and NRS brands, our portfolio delivers protection for individual and organizational reputations. Part of The RELX Group, one of the world’s leading business information and data providers, Accuity has been delivering solutions to banks and businesses worldwide for 180 years.


Job Title

Reporting and Customer Data Specialist


The Department

Marketing Operations


Job Purpose

This is an exciting opportunity to be an integral part of implementing a Business Analytics Strategy roadmap.  Based in the Marketing Operations Team you will be working with departments across Accuity and also with our colleagues in RBI. The role is fast paced and varied so flexibility is key, and as a result you will need to be a strong communicator, highly numerate and have the ability to understand and interpret different data sources. This is an exciting role where you will get to work with the latest technology and be part of an exciting project delivering real business benefits.

Technical Skills
• Experience working with different systems and different data.  You will get to work with real-world raw data; some unstructured data that has not been pre-filtered or 'cleaned' up. And you will appreciate the challenges dealing with missing or wrong values.
• Knowledge of SQL - you will be working heavily with SQL, manipulating and moving data and improving SQL queries.
• Knowledge of dashboard development in tools such as Tableau, PowerBI or QlikView.
• Knowledge of extract transform and load (ETL) tools such as SSIS or Alteryx.
• Willingness to explore, learn and apply new technologies and techniques to solve business problems.


Key objectives
• Help decompose business requirements to data requirements.
• Driving the Data initiative, roadmap and backlog from both a technical as well as functional perspective.
• Own data process automation and optimisation.
• Able to suggest and design optimizations to personalization, targeting, segmentation and data driven marketing approaches.
• Lead data profiling activities and ensure data consistency and synchronization across platforms.
• Able to write data centric stories with data acceptance criteria.
• Review QA test plans for data consistency and ensure adequate test coverage.
• Lead data cleansing, validation and de duping activities.
• Work with Salesforce, Eloqua and other data sources to identify gaps in the data.
• Own data journeys for marketing processes.
• Build business reports in Tableau.

Soft Skills
• Be able to work with internal data team, Sales Operations team, Salesforce team and multiple 3rd party system integrators.
• Needs to work well with technical teams; Architects across the program; and be entrepreneurial in seeking out and collecting new external data sources into the roadmaps.
• People person. Be able to collaborate with business stakeholders as well as other tech and data teams.
• Very committed to timeliness and good quality deliverables.
• Self-driven and enthusiastic with a never give up attitude.
• Creative with ability to think out of the box and be a problem solver.



About Reed Business Information

At Reed Business information (RBI) we provide information and online data services to business professionals worldwide. Customers have access to our high-value industry data, analytics, information and tools. Our strong global brands hold market-leading positions across a wide range of industry sectors including banking, petrochemicals and aviation where we help customers make key strategic decisions every day. RBI people are driven by an environment focused on innovation, passion for our products, and collaboration, where working in an agile manner is par for the course. RBI is part of RELX, a leading global provider of data, information and solutions for professional customers.


RBI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


RBI General Benefits Package:

RBI pays competitive salaries and has a comprehensive set of benefits. 

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