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Inside Solution Sales Manager

RES001EA Requisition #

Elsevier is a global information analytics business that helps institutions and professionals advance healthcare, open science and improve performance for the benefit of humanity. Our clients are Academics, Governments and Corporates.


Our Amsterdam office is truly international with sales, marketing and business development professionals from all over the world based here. English is our official internal business language.

An opportunity has opened within our Inside Sales Team and we are looking for a proactive, experienced Inside Solution Sales Manager (iSSM) with a track record in selling information tools.


The Inside Solution Sales Manager is responsible for driving new sales within a specific region through upsell and cross sell actions to existing accounts and engaging with new prospect clients within your territory. You will deliver a high daily frequency of customer interactions using phone, Skype, email and other virtual methods to generate demand, open new accounts and drive overall territory revenue growth. You will establish strong connections with the Account Managers in your region and ensure their focus is on the portfolio you are responsible for. 


The position is office based in Amsterdam as part of our Global Inside Sales team.



  • Achieves new sales and cross sell revenue growth targets of the assigned product portfolio in territory
  • Creates and executes on the portfolio-specific penetration plan in territory. Align territory and account solution portfolio plan with holistic territory/account plan
  • Collaborates with regional sales teams to develop targeted sales plans for each region and the execution of these plans
  • Engages with ‘inactive’ accounts within the territory and actively opens these accounts to drive additional revenue for the portfolio
  • Develops a deep understanding of the relevant customer segment the solutions are sold into, translating the solution value to be segment specific
  • Negotiates and closes contracts for new sales
  • Successfully transitions of ownership of the account/ agreement to Account Manager
  • Understands the competitors’ business, strategy and sales approach in territory
  • Provides continuous feedback to product and marketing teams and participates in projects to help marketing in meeting strategic sales objectives.
  • Provides channel feedback to the Product organization for continued product enhancement and new development needs, including for customized solutions



  • A self-starter with lots of energy and enthusiasm
  • Fluency, both written and oral, in German, English and preferably one more European language
  • University degree, BS/BA or equivalent experience
  • 3+ years of proven commercial experience, preferably in a business-to-business environment
  • Proven experience in solution-sales approach - “consultative selling”
  • Proven success in new business prospecting, selling, negotiating and closing skills
  • Strong phone, written communication and online presentation skills including the ability to present to an executive level audience
  • Excellent analytical skills
  • Strong phone, written communication and online presentation skills including the ability to present to an executive level audience
  • Experienced in working in an international matrixed organization
  • Experience in enterprise customer relationship management system is desirable
  • A self-starter with lots of energy, enthusiasm and a passion for closing deals

What we offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities for personal development. Elsevier’s benefits are very competitive and the summary below will give you an idea of what you can expect when joining Elsevier in the Netherlands.

  • Competitive salary and a 13th month
  • 27 days of leave
  • Attractive collective health care insurance package with considerable reduction rates
  • Solid Pension Plan, with a choice between a collective pension plan an individual pension plan
  • Profit share or bonus plan subject to the company annual results
  • Flexible working arrangements
  • Travel allowance for commuting
  • Reductions to several personal insurance packages due to our collective agreements
  • Free in-house sport facilities
  • Numerous training, coaching and e-learning modules for long term job opportunities and development
  • Several local and global networking communities to share best practices and knowledge
  • Various social responsibility programs, channeling knowledge and strengths to help communities around the world improve education, science, health care and protect the environment.


An assessment or business case could be part of our selection procedure. A pre-employment screening will be part of our recruitment procedure. “

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