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Account Manager Inside Sales (German Speaking)

RES001CQ Requisition #


Are you passionate about client interaction? Are you ambitious, proactive and always looking to drive yourself forward, improve your skills?

We're looking for someone like you to take ownership of Academic and Government accounts, covering the DACH region.

As the Inside Account Manager, you are responsible for forging strong relationships with clients and managing the revenue through upsell and cross sell to existing accounts. You also engage with new prospects. By interacting with your clients daily, through phone, Skype and email, you generate demand and drive overall territory revenue growth. You are the primary strategic account owner towards client and Elsevier stakeholders. 

As part of a newly set up Global Inside Sales division, you’ll be joining a team of 10 Inside Account Managers covering clients domiciled in the EMEA region. We are an international, dynamic and passionate team that enjoys interacting with our clients to uncover their needs. Value based selling, coaching and pipeline excellence is how we achieve success. Collaboration is part of our company DNA, we encourage constructive challenge and demand profound integrity.

The inside Account Manager works from the Amsterdam office.

What you bring:
  • A University degree, BS/BA or equivalent experience
  • 2+ years of proven commercial (b2b) experience
  • Proven success in negotiating contracts and closing business
  • Proven success in new business prospecting, selling, negotiating and closing skills
  • Strong phone, written communication and online presentation skills
  • Experience working with research administration and management functions as well as knowledge in regional or national research programs, collaboration networks is desirable
  • Experience in enterprise customer relationship management system is desirable

What you are:

  • A self-starter with lots of energy and enthusiasm
  • Fluent in German and English, written and oral
  • An excellent communicator
  • Not afraid to interact with your clients
  • Curious and engaging
  • Proactive with an entrepreneurial mindset
  • A born networker, able to partner and collaborate across teams
  • Well organized, hard-working and committed


What we offer

We welcome you to a truly global, dynamic and challenging environment with great opportunities for personal development. Elsevier’s benefits are very competitive and the summary below will give you an idea of what you can expect when joining Elsevier in the Netherlands.

  • Competitive salary and a 13th month
  • 27 days of leave
  • Attractive collective health care insurance package with considerable reduction rates
  • Solid Pension Plan, with a choice between a collective pension plan an individual pension plan
  • Profit share or bonus plan subject to the company annual results
  • Flexible working arrangements
  • Travel allowance for commuting
  • Reductions to several personal insurance packages due to our collective agreements
  • Free in-house sport facilities
  • Numerous training, coaching and e-learning modules for long term job opportunities and development
  • Several local and global networking communities to share best practices and knowledge
  • Various social responsibility programs, channeling knowledge and strengths to help communities around the world improve education, science, health care and protect the environment.

An assessment or business case could be part of our selection procedure. A pre-employment screening will be part of our recruitment procedure. 

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