Global Accounts Director - Accuity - United States
🔍 United States
- Establishes solid relationships with key personnel in assigned customer accounts.
- Coordinates the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers' expectations.
- Meets assigned targets for sales renewals and existing business and strategic objectives in assigned accounts.
- Proactively leads strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period in coordination with Global Account Managers.
- Proactively assesses, clarifies, and validates customer needs on an ongoing basis.
- Leads solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel.
- Meets assigned expectations for renewals and existing revenue subscriptions.
- Maintains high customer satisfaction ratings that meet company standards. Enlists the support of sales specialists, implementation resources, service resources, and other sales and management resources as needed.
- 10+ years of proven sales or relationship management with demonstrable track record achieving or exceeding revenue/renewals and other account goals.
- Significant experience working closely with other departments on accounts that includes sales, support, product management and other lines of business internally.
- Proven track record of managing accounts with over $1M of existing renewable revenue.
- Experience with successful interactions at C-Suite level or experience with Tier 1 Banks.
- Highly motivated relationship-focused individual with a mature and positive attitude and a passion for working with customers and partners.
- Proven success and experience in either KYC and/or Risk AML based solution and sufficient knowledge of the market is preferred.
- Proven ability to manage and coordinate a strong distributed extended team.
- Demonstrable skills in time management, relationship building, organizational and presentation skills.
- Degree qualified (Bachelor's degree required, Master's/MBA preferred).
- International travel required
About Reed Business Information:
Reed Business Information (RBI) provides information, analytics and data to business professionals worldwide. Our strong global products and services hold market-leading positions across a wide range of industry sectors including banking, petrochemicals and aviation where we help customers make key strategic decisions every day. RBI is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.
RBI General Benefits Package
- 401k match of 5%
- 18 Days Holiday
- Paid Charity Days – 2 days per year
- Benefits start upon hire date
- Excellent OTE & Competitive Salaries
RBI is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact jobs@rbi.co.uk . EEO is the Law. EEO is the Law Supplement