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Customer Support Liaison Lead

Customer Services - Support & Training
LEX00KR7 Requisition #
Thanks for your interest in the Customer Support Liaison Lead position. Unfortunately this position has been closed but you can search our 1,033 open jobs by clicking here.


1. Bachelor's degree; or equivalent experience. 

2. Strong process, technical and analytical skills

3. Familiar with process methodologies such as Lean, Six Sigma, and Agile

4. Ability to achieve an in-depth level of knowledge of all LN products and processes within an assigned area of concentration

5. Ability to deliver results within defined timeline

6. Ability to cultivate effective, collaborative working relationships with diverse work groups

7. Strong verbal, written and presentation skills required 

8. Ability to influence others and drive meaningful change results

9. Ability to work independently as well as part of a team

10.Ability to assess performance against standards and develop/implement change plans when necessary

11. Ability to foster strong teams that deliver successful outcomes

12. Ability to work nontraditional hours to support a global organization 

13. Ability to travel, both domestic and international

LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis� and Nexis� services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business. Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.


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