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CLI000QE Requisition #

Account Manager, Drug Information


We’re looking for motivated, action-oriented, self-starter to manage a high performing Sales team. The team is focused accelerating revenue while providing detailed insights for new and existing customers.  Elsevier is the leading provider of medical information in the world.  In fact, we provide over 25% of the world’s clinical content, and serve over 20 million healthcare professionals.  Our Clinical Solutions division is uniquely positioned to help our customers achieve success.  We have a clear mission to use our evidence-based content to deliver better outcomes for patients.  Across a complex care continuum and a diverse spectrum of care providers and patients, Elsevier offers solutions and services that help customers utilize and integrate content to improve professional practice, reduce care variability, engage patients and promote a culture of quality, safety and satisfaction – optimizing care delivery, the patient experience and financial outcomes.  


Purpose of the Role:

The Drug Information Sales Specialist role accelerates revenue and helps produce deep insights about our customers using various data sources. This role is dedicated to understanding the health of our drug information customer portfolio using analysis and other means to identify renewal risks and trends, manage migrations of product versions, and more. The analyst should be familiar with working directly with data to verify, manage and accelerate accurate quarterly and annual revenue. This includes interpreting a high volume of customer agreements for entry within Salesforce.com with precision. This individual would be required to thrive within a fast-paced, often-changing sales environment without losing focus on priorities. The ideal candidate will be able to demonstrate a high level of organization, with strong attention to detail, and good problem solving and follow-up skills.


The Drug Information Sales teams represent the following products:

Clinical Pharmacology sets the standard for drug reference.  It provides the most comprehensive, current drug information through the industry’s cleanest, easiest-to-use interface.

Gold Standard Drug Database (GSDD) is a drug database and decision support engine that delivers exceptional patient safety, IT and operational value.

Predictive Acquisition Cost (PAC) establishes a pricing range to help stakeholders determine the performance of pricing contracts, control cost, solve pricing challenges and manage reimbursement rates.

ProspectoRx is a powerful web-based application that provides immediate access to accurate, comprehensive drug product and pricing information for guiding business decisions.


Job Responsibilities:

  • Integral part of the Drug Information team interpreting customer contracts and purchase orders to accelerate accurate invoicing

  • Work with Sales team to organize and streamline renewal processes and paperwork requirements

  • Analysis of the revenue by product and market, determining trends and potential long-term risks to the product base

  • Conduct market research and organize all accounts in all Drug Information markets

  • Responsible for ensuring up-to-the minute accurate sales and/or quantitative information is captured in the appropriate database or tracking sheet

  • Display high attention to detail and desire to produce accurate, detailed and quality work

  • Ability to analyze and recognize potential sales obstacles and recommend solutions.

  • Other duties as assigned


Our Qualifications:

  • Bachelor’s Degree Preferred

  • 1+ years of consultative sales/account management experience

  • CRM system data entry experience, preferable Salesforce

  • Proficient with Microsoft Office (Excel, Word & PowerPoint) required

  • Possess strong organizational skills to provide timely and consistent support

  • Possess and display effective written and verbal communication and organizational skills


We Offer:

  • Competitive salary, based on experience

  • Generous commission and bonus plan based on performance, which is uncapped

  • Excellent medical, dental and 401K benefits

  • Excellent training program, to aid in a fast start

  • Numerous online resources to assist with your self-development and career progression

  • An opportunity to grow and advance within a global organization

  • Elsevier is an Equal Opportunity Employer




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