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Administrative & Clerical
LEX00KZ9 Requisition #
Marketing Assistant 

Who is Lexis Nexis?
LexisNexis UK is pushing the boundaries of customer experience and product delivery, combining 
unparalleled legal and business information with analytics and technology to advance what’s possible for the way our customers work.

We are a division of RELX Group PLC a (FTSE 50) multinational enterprise pioneering solutions whose number one strategic priority is the organic development of increasingly sophisticated information-based analytics and decision tools that deliver enhanced value to professional and business customers in legal and tax.  

What’s our mission?
Our vision is to provide our customers with a seamless information and technology ecosystem. This is underpinned by our purpose, to promote the Rule of Law across the globe. Closer to home at LexisNexis UK, our Go to Market engine is driven by offering exemplary customer experience.  Working closely with our marketing department you will be supporting our Student Associate population, providing high quality training within the academic market, and supporting/driving adoption and usage of our products through universities and law schools around the country

What will I do in my first six months?
We are currently looking to hire a proactive, engaging and driven individual to deliver our Student Associate Programme. This will include supporting our Student Associate population, providing high quality training within the academic market, and supporting/driving adoption and usage of our products through universities and law schools around the country. 

You will initially follow our tried and tested induction programme, learning all about our people, our products and our processes.  You will then transition into the day job and will be responsible for: 
Recruiting and delivering the student Associate Programme, working directly with up to 40 Student Associates and reporting internally as required
Drive engagement at top-30 institutions through in-person training, attending academic conferences and events as well as social media engagement
Track and monitor product usage and student engagement statistics and build a comprehensive view of accounts, including collecting intelligence on how LexisNexis products are viewed and promoted with the academic market
Supporting the work of internal teams focusing the academic market including sales account managers and marketing professional, to increase our awareness and knowledge of the sector and our impact
Implement new ideas and improve the way our customers are supported to ensure they realise maximum value and return on investment from the LN services they subscribe to develop and maintain strong relationships with customers and foster product user communities 

Who are you?
You have proven experience in training delivery and/or customer support roles with a proven track-record of creating and delivering customer retention and loyalty programs
You have experience working in commercially focused environment where you have built solid relationships with both internal and external stakeholders
You are highly organised; can problem solve and a quick learner
You have excellent communication skills, written and verbal
You are dynamic, resilient and insightful, energised by working in a team but also a self-starter

Why us?
We think big and set you up to succeed, with a dedicated cross-functional way of working and a desire 
to make a huge difference to the way we create value for our customers.  
We will give you a collaborative, customer-focused environment in which to excel. Our team is resilient and dynamic, working closely together but each having responsibility for our own projects.  We work hard but make sure we have a good time doing so.  

If that excites you, then you are probably going to thrive at LexisNexis, so get in touch. 

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