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Product Management
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LexisNexis
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LEX00JKR Requisition #

Search Analyst  (Online Product) – We would consider a law grad with interest in technology.


Who is LexisNexis:

LexisNexis UK is about being a part of something bigger. It's about being able to push boundaries to new levels through delivering authoritative content with cutting-edge technology and software tools, allowing our customers to quickly find the answers they are searching for. LexisNexis, a division of the global publishing company RELX Group plc, (FTSE 50), is a leader in professional publishing and a pioneering solutions provider specializing in solutions for the legal, tax and accountancy sectors.

 

The Search team:

 

The Search team is a high profile team which is passionate about continuously enhancing capabilities and relevance of Lexis Nexis search solutions. The team is embedded in an agile Product Development Group and not only has touch points throughout the UK business but is also closely connected with Lexis Nexis global subject matter experts. 

 

Main Purpose of the Role:

You will test, analyse and improve our software search performance across the entire product portfolio against internal metrics, user/ customer feedback and competitor comparison.

 

How you will do this:

 

  • Testing of product search quality using a variety of analytical tools

  • Monitoring and analysis of search feedback from customers and internal stakeholders

  • Communication of findings and suggested improvements on a regular basis to the Search team

  • Compilation of reports showing current effectiveness of search engine and testing enhancements to the search algorithm

  • Improvement in search experience objectively measured against internal objectives and external feedback

  • Quantity and quality of contribution to Search strategy

Person Specification:

 

Essential:

  • Typically of graduate calibre or equivalent business experience  product development/business analysis

  • Understanding of customer search needs in the legal industry

  • Understanding of LN’s customer base

  • Experience of the legal industry

  • Strong written and spoken communication skills

  • Ability to communicate with both external clients and individuals at all levels of the business

  • Data driven, strong analytical skills and a keen eye for detail

  • A keen sense of Commercial awareness

Desirable:

Understanding of LN’s product portfolio

Technical aptitude or interest and familiarity with data analysis tools (Excel, Python/Jupyter notebook)

 

Awesome benefits and competitive compensation.

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