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Risk Solutions
LNR00843 Requisition #

LexisNexis Risk Solutions is the essential partner in the assessment of relationship risk. We help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification and Customer Data Management. We are a fast growing division of the RELX Group (REL), the convergence of all types of relationship risk is providing LexisNexis Risk Solutions with significant opportunity for future growth.



Job Description:
To manage and handle all inbound sales quires and be the first point of contact for new and potential customers. You will be the central point between various sales and marketing functions to ensure that all enquires are handled in a professional and timely manner. Your daily tasks will include qualifying all inbound sales enquiries while also ensuring that the customer has a great experience from the point of enquiry through to the sales team.


Main Responsibilities:
• Qualify new business opportunities through the in-bound channel and gain a deep understanding of customer needs.
• Act as the first line of contact between the business and potential new customers.
• Ensure all enquiries are dealt with in a professional, detailed and timely manner. 
• Understand the value of LexisNexis Risk Solutions products as well as competitive offerings and articulate these benefits in a manner meaningful to a customer.
• Create and maintain accurate and up to date records on the CRM system.
• Remain current on industry trends, market activities, and our competitors
• Attend and participate in training sessions and educational workshops to continuously develop your knowledge and skills
• Be a positive influence within the team
• Contribute to team effort by assisting colleagues when possible

Security/Training Responsibilities:
• To comply with the Company’s information security and data protection policies and the Company’s Integrated Management System (IMS) at all times
• To follow all instructions as laid out within the IMS and local instructions offered by management
• To study and be aware of relevant controls and instructions as highlighted within the IMS
• To agree to utilise and manage all assets as stipulated
• To report security and data protection events, incidents, or concerns via the standard reporting procedures as set out in the IMS
• To partake in on-going security and data protection competence tests as required
• To maintain at all times the confidentiality of all the company’s privileged data and secrets, and not to divulge the same


Financial Conduct Authority (FCA) Compliance
• To comply with the Company’s FCA policies and processes.
• Attend FCA training provided by the Company, to gain awareness and understanding of the FCA principles of business at www.handbook.fca.org.uk/handbook/PRIN/2/1.html.
• Perform day-to-day activities in accordance with the requirements and spirit of the FCA principles of business.


Qualifications and Experience:
• Good secondary level education
• Strong organizational, time management and interpersonal skills.
• Strong oral and written communication skills as well as presentation skills.
• Demonstrate a genuine curiosity to learn
• Able to acquire in depth understanding the customers’ requirements. 
• Able to quickly develop an in depth understanding of LexisNexis RISK Solutions products and solutions and how they apply to the customers’ needs.
• Demonstrate urgency and have a strong tendency towards action.
• Understanding of professional research process
• Demonstrate outstanding networking capabilities and exhibit a professional demeanour and business maturity.
• Strong Customer Service, relationship development and customer satisfaction skills.
• Able to work as part of a team, accomplishing mutual team goals.
• Desire to continually improve industry knowledge and the application of our products.
• Embrace high performance, enjoys a culture of feedback, coaching and learning.
• Energetic, creative, enthusiastic and with a desire to succeed in a sales career



We’re a superb company to work for, with great people, great benefits, world class technology, market leading products, a culture of innovation and collaboration, and superb career prospects.
LexisNexis® has been managing sensitive data for more than 40 years, supporting 80 percent of the Fortune 500 companies and we currently do business with 8 of the world’s top 10 banks. We also have customers in more than 100 countries worldwide, providing them access to 45 billion total records from 10,000+ different sources, that are all processed through our unique HPCC Systems at over 90 million transactions per hour.



LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age.


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