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Manager-Warehouse & Fulfilment Operations

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Operations (inc. Manufacturing)
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LexisNexis
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REE00BSN Requisition #
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A.  QUALIFICATIONS/EXPERIENCE/KNOWLEDGE

      List the minimum and desired knowledge, education, skills & experience                                  

Item

Description

Education:

Specialized / Technical

·         Bachelor’s Degree from recognized university

·         Six Sigma certification (preferred)

Experience

·         5+ years’ experience in Supply Chain Operations

·         Experience in managing Customer & Vendor relationship .

·         Experience working with cross functional team

Competencies

·         Strong verbal and written communication skills

·         Strong analytical and problem-solving skill

·         Possess a proactive attitude, capability to think in & out of the box

·         Strong on integrity and direct approach in dealing with issues and people

·         Ability to support and sustain a positive work environment that fosters teamwork

B. INTERACTIONS & ORGANISATIONAL RELATIONSHIPS - Identify the nature and type of type of contacts which the position requires. Indicate if these are peers, customers, supervisors, etc.

 

Contact

Purpose

Within

1.       Customer Operations

2.       In Market Leadership team

3.       Marketing, Sales , Editorial and Finance

4.       Business Systems

1.       Knowledge sharing and collaboration.

2.       Resolving issues and subscriptions issues.

3.       Reporting, metrics and workflow

Outside

1.       Customers

2.       Suppliers

3.       Vendors

1.       Manage customer issues.

2.       Manage vendor relationship & issues

3.       Knowledge sharing and collaboration

C. OTHER INFORMATION Indicate below any other information you think would be helpful to someone trying to understand the nature, scope and purpose of this position

None


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