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IT/Technical & Product Development
RTI000T4 Requisition #

The QA Manager manages the Quality Assurance (QA) activities relative to the design, development, implementation documentation and compliance of software or software products to meet the needs and specifications of clients. Responsible for planning and directing quality assurance on policies, programs and initiatives.


The position reports to the Manager of QA & Agile within the Software Development organization.


·         Responsible for managing QA Test) and Software Design in Test Engineer (SDET) personnel.

·         Conducts performance evaluations and recommends salary/rate changes when appropriate.

·         Confers with other departmental management discussing the planning, reviewing and implementation of technical development policies and procedures to set appropriate standards throughout the department.

·         Reviews and evaluates software testing tools and services for applicability to in-house needs

·         Responsible for facilitating the coordination of requirements and test tool strategies, selection, planning, adoption, automation, and implementation initiatives with multiple functional teams as related to the company’s SDLC.

·         Devises improvements to current processes and procedures and implements ongoing quality improvement processes working with interdepartmental teams.

·         Collaborate with Software Development management to develop and manage the QA department budget and resources.

·         Provide vision, leadership, and framework to identify needs, resolve issues, and align quality assurance and requirements strategies with business goals. Oversee the definition and execution of end-to-end testing and requirements strategies.

·         Provides technical consulting on complex projects as needed.

·         Responsible for reviewing, modifying and implementing new processes and procedures to support release objectives while still insuring high quality, predictable and problem-free deployments.

·         Initiates and subsequently oversees project documentation, procedures and compliance activities to ensure that ISO, regulated markets and other audit/compliance requirements are achieved. Interfaces with TQM department to ensure these tasks are successfully completed.

·         Responsible for identifying, managing and communicating risks defined by QA to the project manager(s) and other key stakeholders.
Manages and provides necessary definition, development and deployment of the quality assurance strategy.

·         Provide QA oversight and guidance for system validation activities such as development of requirements, system design and development artifacts, test case definition, test script creation, and operation and performance qualification.

·         Responsible for managing the software quality assurance staff, and artifact creation for the development and maintenance of software development solutions based in part on regulatory requirements.

·         Performs other job related duties as required.


Basic Qualifications:


 ·         Bachelor’s degree in Computer Science, other science or engineering field; or equivalent.
·         15 years’ experience in software analysis, design and development including five years in a management/supervisory position.
·         Experience in the field, familiar with a variety of the field's concepts, practices, and procedures and relies on extensive experience and judgment to plan and accomplish goals.
·         Skills in planning, project management and problem solving.
·         Strong leadership qualities, interpersonal, verbal and written communication skills.
·         Ability to travel as needed.



Reed Tech is a provider of best-in-class information-based solutions and services to meet the broad needs of the global IP market as well as key regulatory needs of the Life Sciences industry. Our customers include the U.S. Patent and Trademark Office, IP driven companies, law firms, and a wide range of pharmaceutical and medical device manufacturers. The corporate culture is driven by a commitment to excellence, innovation and a strong dedication to its customers, employees and community. Reed Tech is a LexisNexis company.  LexisNexis Legal & Professional is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. Part of Reed Elsevier, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide.      


LexisNexis, a division of Reed Elsevier, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact HR-Careers@lexisnexis.com.

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