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GTM Effectiveness Executive

LEX00KE5 Requisition #

We are looking to recruit a GTM Effectiveness Executive to join us here at LexisNexis on a permanent basis to drive the execution and delivery of a range of GTM projects to increase GTM effectiveness, customer experience and commercial performance. 


Key Responsibilities     


  • Support the Head of GTM Effectiveness is reviewing and formulating market strategy, generating GTM input into business planning cycles and otherwise representing GTM among the rest of the business

  • Support Head of GTM Effectiveness in delivering the Customer C365 programme, reviewing and assessing GTM processes and workflows and  identifying improvements to help drive productivity

  • Support Head of GTM Effectiveness in identifying and implementing system enhancements to improve GTM workflow, CX and ability to make data driven decisions

  • Deliver insight from data and observation of GTM processes, produce presentations and data extracts. Working with Finance & Data teams to help inform data driven decisions for wider GTM community, including Head of & Director of GTM Effectiveness

  • Proactively drive thought leadership and idea generation within GTM

  • Support the Head of GTM Effectiveness with other specific projects on an ongoing basis (including smaller inbound requests and projects from the broader GTM community)

  • Project manage elements of the delivery of the GTM 5 Point Plan and key internal GTM projects to ensure timely and measurable delivery

  • Take ownership of specific projects to improve GTM Effectiveness and CX (e.g. our approach and process to selling BIS solutions)

  • Act as key liaison point to operations team when implementing new GTM projects & methods of going to market e.g. Bar Partnership

  • Work closely with Head of Customer Experience to manage projects that will generate improvements to CX metrics

  • If required – autonomously deliver monthly Cancellation Analysis:- liaise with Finance for cancellation data, interrogate CRM to determine cancellation reasons, conduct exit interviews with customers, produce materials for circulation and be the owner of the analysis for the broader business












Career Experiences

  • Exceptional verbal and written communication skills, able to influence stakeholders throughout the business
  • Educated to undergraduate degree level at respected university 
  • Strong numerical and problem-solving skills
  • Experienced and capable analyst, confident Excel user and some experience / interest in advanced analytic techniques (SQL, Tableau, PowerBI, Smartsheet)
  • Strong MS Office skills (Powerpoint and Word) and effective corporate communication - able to derive simplicity from complexity
  • Time management / organisational / stakeholder management skills
  • Excellent judgement and strong commercial acumen; proactively seek opportunities to drive bottom-line value
  • Commercial decision-making; confidence to support decision with rationale
  • Good interpersonal and collaborative skills, ability to work across all levels of internal organisation 
  • Ability to and experience of engaging with customers
  • Understanding of internal systems and processes an advantage     
Key Relationships
  • Sales Team
  • Marketing Teams
  • Finance Team
  • Strategy, Data and Pricing Teams
  • MDDs and Legal Markets Teams
  • GTMLT and SLT
  • Customers















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