This job posting isn't available in all website languages
Customer Services - Support & Training
LEX00J6X Requisition #

Support Operator


We are looking for conveyancing professionals to join an incredible support team in a technology focused international company based in Cape Town. If you are interested in an exciting career change while still being able to utilize your current expertise and knowledge of the conveyancing process, this opportunity might be perfect for you.


  • Dealing directly with customers in a friendly helpful and efficient manner (telephonically, via email and live chat)
  • Keeping up to date with and being familiar with all products supported by the Customer Support Operator
  • Stay in constant communication with customers, other support staff and managers
  • Efficiently use our ticketing system to record all support activities throughout the day
  • Escalating support calls by defined criteria or situation

Essential skills

  • Fluent in English and Afrikaans
  • Minimum of 2 years’ experience in conveyancing environment
  • 2 years’ experience with GhostConvey (now LexisConvey)

Desired Skills and Expertise

  • Grade 12 (Matric)
  • Conveyancing and or Paralegal Qualification
  • Flexible, approachable personality
  • Outstanding sense of urgency
  • Must be able to work under pressure and be self-managed


Previous Job Searches

Activity Feed

Job shares through RELX Group
Someone referred a link. 6 minutes ago
Someone referred a link. 6 minutes ago
Someone referred the Sr Business Analyst, Systems and Processes position. 25 minutes ago
Someone referred the Publishing Assistant position. 49 minutes ago
Someone referred the Senior Quality Test Engineer position. About an hour ago
Please try again.


Either there was a problem on our end with the action you just performed, or we are currently having technical difficulties with our system. Click the link above to be directed to the site for all roles or please try again later.