🌎
This job posting isn't available in all website languages
📁
Customer Services - Support & Training
💼
LexisNexis
📅
LEX00J4B Requisition #
Apply for Job
Refer a Friend
Sign Up for Job Alerts

Support Operator


We are currently looking for conveyancing professionals to join an incredible support team in a technology focused international company based in Cape Town. If you are interested in an exciting career change while still being able to utilize your current expertise and knowledge of the conveyancing process, this opportunity might be perfect for you.


Responsibilities

  • Dealing directly with customers in a friendly, helpful and efficient manner (telephonically, via email and live chat) 
  • Keeping up to date with and being familiar with all products supported by the Customer Support Operator
  • Stay in constant communication with customers, other support staff and managers
  • Efficiently use our ticketing system to record all support activities throughout the day
  • Escalating support calls by defined criteria or situation


Essential skills

  • Fluent in English and Afrikaans
  • Minimum of 2 years’ experience in conveyancing environment 
  • 2 years’ experience with GhostConvey (now Lexis Convey)


Desired Skills and Expertise

  • Grade 12 (Matric)
  • Conveyancing and or Paralegal Qualification
  • Flexible, approachable personality
  • Outstanding sense of urgency
  • Must be able to work under pressure and be self-managed


 


 


 




Previous Job Searches

Activity Feed

84753
Job shares through RELX Group
Someone applied to the Site Reliability Engineer-Remote position. Less than a minute ago
Someone applied to the Administrative Assistant - Accuity - Evanston position. About a minute ago
Someone applied to the Creative Design Specialist position. 4 minutes ago
Someone applied to the Product Manager II position. 5 minutes ago
Someone applied to the Sales Executive - ICIS - New York position. 8 minutes ago

Similar Listings

LexisNexis

Cape Town, Western Cape, South Africa

📁 Customer Services - Support & Training

Requisition #: LEX00J9M

LexisNexis

Cape Town, Western Cape, South Africa

📁 Customer Services - Support & Training

Requisition #: LEX00J6X

LexisNexis

Cape Town, Western Cape, South Africa

📁 Customer Services - Support & Training

Requisition #: LEX00J6Y