This job posting isn't available in all website languages
Customer Services - Support & Training
LEX00KE0 Requisition #

Support Consultant


We are currently looking for conveyancing professionals to join an incredible support team in a technology focused international company based in Cape Town. If you are interested in an exciting career change while still being able to utilize your current expertise and knowledge of the conveyancing process, this opportunity might be perfect for you.



  • Providing professional support to customers using Lexis Convey and integrated products telephonically, via email, remote support and live chat
  • Continuously improving your knowledge of our company, relevant products and support policies in order to provide quick and technically accurate solutions to customers
  • Owning customers’ requests until the request is resolved to the customers satisfaction
  • Always keeping the customer informed of progress on their request until resolved
  • Assisting fellow team members where possible
  • Escalating request by defined criteria or situation


Desired Skills and Expertise

  • Minimum of 5 years’ experience of Conveyancing 
  • Minimum of 5 years’ experience working on Lexis Convey 
  • Excellent communication skills in both English and Afrikaans (Essential)
  • An interest and ability to learn technical concepts
  • Ability to multi-task
  • Extremely resourceful with an outstanding sense of urgency
  • Friendly and helpful disposition
  • Self-motivated and able to use initiative and problem solve
  • Methodical and good time management skills
  • Able to work under pressure
  • Ability to impart knowledge

Previous Job Searches

Activity Feed

Job shares through RELX Group
Someone referred the Director of Marketing position. 12 minutes ago
Someone referred the DevOps Engineer / Senior Systems Engineer - Dublin - LexisNexis Risk position. 54 minutes ago
Someone referred the MDM Business Analyst position. 2 hours ago
Someone referred the Digital Marketing Executive - XpertHR - Sutton position. 3 hours ago

Similar Listings


Cape Town, Western Cape, South Africa

📁 Customer Services - Support & Training

Requisition #: LEX00KBW