🌎
This job posting isn't available in all website languages
📁
IT/Technical & Product Development
💼
LexisNexis
📅
LEX00JF9 Requisition #

Support Consultant 


We are currently looking for conveyancing professionals to join an incredible support team in a technology focused international company based in Cape Town. If you are interested in an exciting career change while still being able to utilize your current expertise and knowledge of the conveyancing process, this opportunity might be perfect for you. 

Responsibilities: 
  • Providing professional support to customers using Lexis Convey and integrated products telephonically, via email, remote support and live chat 
  • Continuously improving your knowledge of our company, relevant products and support policies in order to provide quick and technically accurate solutions to customers 
  • Owning Customers requests until the request is resolved to the customers satisfaction 
  • Assisting fellow team members where possible 
  • Investigate, analyse, resolve and advise on product support issues 
  • Escalating request by defined criteria or situation

Desired Skills and Expertise 

  • Minimum of 5 years experience of Conveyancing 
  • Minimum of 5 years of working on Lexis Convey 
  • Excellent communication skills in both English and Afrikaans (Essential) 
  • An interest and ability to learn technical concepts 
  • Ability to multi-task 
  • Extremely resourceful with an outstanding sense of urgency 
  • Friendly and helpful disposition 
  • Self-motivated and able to use initiative and problem solve 
  • Methodical and good time management skills 
  • Able to work under pressure 
  • Ability to impart knowledge 

Previous Job Searches

Activity Feed

89686
Job shares through RELX Group
Someone referred a link. About an hour ago
Someone referred the Vertical Market Manager position. 4 hours ago
Someone referred the Director of Third Party Relationships position. 4 hours ago
Someone referred the Data Analyst II position. 4 hours ago
Someone referred a link. 4 hours ago

Similar Listings

LexisNexis

Cape Town, Western Cape, South Africa

📁 IT/Technical & Product Development

Requisition #: LEX00J6V

LexisNexis

Port Elizabeth, Eastern Cape, South Africa

📁 IT/Technical & Product Development

Requisition #: LEX00J6W

LexisNexis

Cape Town, Western Cape, South Africa

📁 IT/Technical & Product Development

Requisition #: LEX00J6T