This job posting isn't available in all website languages
IT/Technical & Product Development
Risk Solutions
LNR007JB Requisition #

Our technical writing team is looking for a new member interested in creating a variety of documentation for our insurance customers. Do you like tackling diverse projects for a diverse customer base? Do you take pride in providing excellent customer service and producing high-quality deliverables? Would you like to have input to your work goals and standards? Then we want to hear from you!


Create accurate, thorough documentation in a fast-paced environment to support a variety of information deliverables: installation guides, help systems, Web services guides, technical white papers, and knowledgebase articles, to name a few. Manage multiple projects simultaneously. Work effectively both on your own and as part of a team. You will have the opportunity to:

  • Write and edit deliverables in Global English for non-technical and technical users.
  • Gather information from a variety of sources.
  • Learn complex, technical products and explain them in clear, concise language.
  • Create graphics, take screenshots, and prepare source files for publication.
  • Collaborate with internal groups to learn about and address customer needs and technical issues related to our products.
  • Apply corporate and legal guidelines and provide input on departmental procedures and best practices.
  • Administer Help systems and documentation distribution systems.
  • Bachelors Degree in English, technical writing, or related field combined with technical experience or training; or Bachelors degree in Computer Science or related field combined with writing or communications experience; or equivalent full-time work experience with a minimum of seven years in a related position
  • 4-6 years experience
  • Technical writing and editing competencies, knowledge, and skills
  • Skilled at desktop publishing and help authoring systems and software relevant to area as well as relationships between the systems
  • Ability to complete publications adhering to corporate standards, explaining complex technical topics in ways appropriate to technical and non-technical users
  • Excellent written and verbal communication skills
  • Advanced knowledge of the principles of structuring information and the documentation and software development processes.
  • Ability to learn new software packages quickly, including advanced troubleshooting and problem solving skills
  • Ability to manage workflow and manage multiple concurrent projects with tight deadlines, with minimal supervision
  • Analytical thinking, Organizational awareness, Audience and content analysis, Conceptual thinking, Decision making
  • Expert interviewing and independent research skills
  • Preferred: Understanding of our products and customers business requirements and processes
Tool Skills:
Prefer skills in:
  • DITA
  • XML
  • GitLab
  • Alfresco
  • RightNowWeb or Jira
  • SnagIt 10
  • Microsoft Word 2010


At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

Previous Job Searches

Activity Feed

Job shares through RELX
Someone referred the Scientific Editor – Cell position. 3 minutes ago
Someone applied to the Content Development Specialist position. 7 minutes ago
Someone applied to the Knowledge Representation Specailist position. 7 minutes ago
Someone applied to the Business Systems Analyst, Aries Systems position. 23 minutes ago
Someone applied to the Technical Support Specialist I position. 23 minutes ago
Please try again.


Either there was a problem on our end with the action you just performed, or we are currently having technical difficulties with our system. Click the link above to be directed to the site for all roles or please try again later.