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Senior User Researcher

IT/Technical & Product Development
LEX00IWN Requisition #
Thanks for your interest in the Senior User Researcher position. Unfortunately this position has been closed but you can search our 1,059 open jobs by clicking here.

Skills and Qualifications:
  • MSc or MA in Human Factors, Human Computer Interaction, Cognitive Psychology, Cognitive Science, or Interaction Design preferred.
  • Minimum 5 years professional experience in user research covering digital interactive and high-volume, high traffic, consumer-facing web sites, mobile sites, IOS and Android applications.
  • Expert level experience with product discovery methodologies, formative usability testing and ad-hoc methods for testing usability and value of products and/or features in a fast-paced iterative environment, prior to development.
  • Expert level knowledge of human factors, cognitive processes, user-centered design processes, interaction design guidelines, usability methodologies, industry standards and trends, both formal and informal usability testing methods, remote (moderated) usability testing, as well as a deep understanding of web, mobile and device specific considerations.
  • Strong analytical, problem solving, decision-making and leadership skills are essential.
  • Ability to communicate complex topics clearly both in person and in writing.
  • Experience with user interface requirements documentation and workflow diagramming.
  • Ability to think creatively and to champion innovative design solutions.
  • Self-starter who can work and communicate effectively within multi-disciplinary teams with minimal direction.
  • General willingness to do what it takes to create great products and delighted users!
  • Not fazed by aggressive project timelines.
  • Highly proactive in suggesting research opportunities, improving team processes and evangelizing findings.
  • Qualitative research essential, quantitative research experience desirable.

Other Skills
  • Consulting experience is a plus.
  • Ability to travel when required. 
  • Familiarity with Axure.
  • Experience of Userzoom and/or equivalent technologies. 

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