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Data Research & Analytics
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RELX Corporate
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REL000IU Requisition #
Company Overview

RELX is a global provider of information and analytics for professional and business customers across industries.  We help scientists make new discoveries, lawyers win cases, doctors save lives and insurance companies offer customers lower prices. We save taxpayers and consumers money by preventing fraud and help executives forge commercial relationships with their clients.

 

We employ about 30,000 people of whom almost half are in North America.  Full year revenues for 2018 were £7.5bn and combined market capitalisation is approximately £37bn.  Our positive financial performance continued throughout 2018, with underlying revenue and operating profit growth across all four business areas. 90% of revenues are generated from electronic or face-to-face formats in 2018.  We serve customers in more than 180 countries and have offices in about 40 countries.  Our number one priority is the organic development of increasingly sophisticated information-based analytics and decision tools that deliver enhanced value to our customers.

 
We operate in four major market segments:
 
  • Scientific, Technical & Medical is a global information analytics business that helps institutions and professionals advance healthcare, open science, and improve performance for the benefit of humanity
  • Risk & Business Analytics provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency
  • Legal is a leading global provider of legal, regulatory and business information and analytics that helps customers increase productivity, improve decision-making and outcomes and advance the rule of law around the world
  • Exhibitions is a world leading events business, enhancing the power of face-to-face through data and digital tools at over 500 events, in 30 countries, attracting more than 7m participants.

Working within RELX can be best characterised as action and result oriented.  RELX has a strong focus on valuing its people.  The company puts the highest priority on recruiting, developing, and retaining outstanding people.  Managers are directly responsible for the development of their staff.  The company recognises and rewards achievement and all employees celebrate successand are empowered to maximise their potential and contribution.

 

An equal opportunity employer, RELX provides a work environment free from all forms of discrimination.  This commitment to a diverse workforce is the source of our strength.

 
 
Job Description
 

Position Summary

 

We are looking for an experienced Senior Product Consultant to join the RELX Product Analytics team.  The Product consultant will be an internal consultant who uses his/her knowledge of product management and skills in project management, problem solving, communication and change management to help product managers across RELX incorporate data-driven techniques into their day-to-day activities.

 

The Senior Product Consultant will act as a catalyst and evangelist to share new ideas, new ways of working and external and internal best practices. This will be done via specific projects, pilot testing and workshops with the intent to demonstrate the value and potential to RELX businesses.

 
The Team
 

The RELX Product Analytics team’s mission is to enable and support data-driven product decisions across RELX businesses.  We work directly with senior business leadership and product development teams across RELX businesses (including LexisNexis, Elsevier, Reed Exhibitions, Accuity, Cirium, and others) in targeted projects aimed at demonstrating and accelerating the culture of data-driven decisions.

 
The Role
 

The Senior Product Consultant is a member of a new team of product and analytics experts led by a Director of Product, Analytics, who reports to the RELX VP of Innovation.  The Senior Product consultant will be based in our NYC, Philadelphia, Raleigh or Atlanta office and will report to the RELX Director of Product, Analytics, a senior member of the Innovation team. The role will require occasional travel (~25%) to our various global offices for project meetings and workshops.

 

The Senior Product Consultant will:

  • Support product analytics projects that deliver transformational impact for the RELX businesses, with contributions including:
  • Delivering insights that inform future product development investment
  • Being passionate about investigating and interrogating data to find key insights and ideas that can change the product development roadmap
  • Collaborating with business leaders and product managers to develop actionable approaches that will deliver measurable results
  • Preparing persuasive & compelling presentations to clearly communicate the case for change
    • Readying the business to implement agreed upon approaches
  • Build innovative product analytics capabilities across the RELX businesses by:
  • Developing workshops, webinars, presentations and training sessions
  • Providing informal, ad-hoc strategic support to colleagues
  • Proactively and continuously gathering and sharing intelligence on industry trends
 
 
Ideal Candidate Profile
 

Skills

  1. Customer Focus – we build products for our customers.  The ideal product consultant is relentlessly customer focused, understands the customer and uses that understanding to create value through all aspects of the product.
 
  1. Product Skills
    • Has brought new product features to market
    • Identifies the most important data to consider and sets KPIs, priorities and dashboards.
    • Experienced at A/B testing tools and using testing to improve experience and drive success
    • Is comfortable taking an analytical, data-driven approach for situations where rigorous data sets are not available
    • Manages projects without direct supervision, involving manager or other senior leaders only when appropriate.
 
  1. Technical Skills
    • Experienced in a product development atmosphere, interacting with product managers, developers, UX and data scientists.
    • Speaks knowledgably with tech and data counterparts about development approaches in consideration.
    • Understands technology stacks at a high level
    • Understand how metrics capture works and their capabilities
    • Learns about new technologies to support new product development efforts.
    • Is comfortable analyzing data using multiple software packages (e.g. Excel, Adobe Analytics, Google Analytics, etc).
 
  1. Strategic Consulting Skills
  • Learn fast and adapt to new products, data environments and people.
  • Experience working with broad stakeholder groups
    • Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations, and drive actions
    • Uses strong business judgment and strategic mindset to bring new thinking and change to organizations
    • Has a great sense for how to present data and information in a visual way to make the message more compelling and memorable
    • Contributes to a culture of analytical inquisitiveness and rigorous and creative hypothesis-driven problem solving
 
  1. Leadership Skills
 
  • Uses strong leadership presence to inspire confidence in key stakeholders across the RELX businesses 
  • Presents compellingly and convincingly
  • Laser-focused on creating lasting impact for the RELX businesses
 
 
Competencies
  • Communicates expectations clearly and follows through on commitments to ensure outcomes are achieved with a strong sense of urgency
  • Practices continual self-development including but not limited to self-study, actively incorporating feedback and learning through successes/failures
  • Able to ask effective questions, effectively identify and analyze problems and propose solutions
  • Develops new ideas to improve process or product and is able to prepare implementation plans.
  • Able to both actively listen to and effectively question to understand another’s viewpoint
  • Collaboratively work within multiple teams to establish rapport and remove barriers to team performance
 
Behaviors
  • Think big – move beyond what we are doing today to thinking about how we can grow into the future
  • Eager to tackle a variety of product analytics issues every few months with different businesses and different stakeholders
  • Analytically inquisitive – a desire to always explore the data further, never satisfied that you have found all the insights 
  • Outstanding attention to detail – particularly when working with raw data and putting together presentation materials
  • Positive, enthusiastic and motivated
  • Pragmatic and hands-on, able to seamlessly move between hard and soft skills
  • Persuasive, collaborative and trust-worthy
  • Ability to effectively and concisely present complex data and concepts
  • Culturally aware with the ability to communicate and lead projects in multi-cultural, multi-national environments
  • Highly outcome-oriented

Qualifications and Experiences

  • Bachelor’s degree in a relevant field e.g. Computer Science, Engineering, Mathematics, Statistics Business, Finance, Economics – Technical and post-graduate specialist study is preferred
  • Experience leading product teams and launching products/features to customers using data-driven decisions.
  • Proven experience in Product Management roles, ideally gained in a blend of consulting and large corporate environments where innovative analytical approaches were used for product development decision-making

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