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Sales Operations Support Consultant - AMS

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Administrative & Clerical
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LexisNexis
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LEX00LBM Requisition #

Global Nexis Solutions (gNS): As part of LexisNexis Legal & Professional we are a leading global provider of regulatory and business information and analytics that help professional customers make better decisions, increase productivity and serve clients better. Our leading products and services are used throughout the world and in virtually every industry and area of business.

We serve customers in more than 175 countries with 10,000 employees worldwide, and are part of RELX Group. RELX Group is one of the constituents of the FTSE 100 Index, Financial Times Global 500 and Euronext 100 Index.

 
We are looking to hire:

Fulfillment consultant based in Amsterdam or Dusseldorf

This role is part of the Global Sales Operations Fulfillment team and responsible for the contracts processing in Europe & Middle East with primary focus on Dutch contracts. This role involves providing day-to-day business operational support to the Sales team, including contracts management and accounts governance.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Day-to-day operational tasks:
  • Audit & process customers contracts in line with legal and business requirements
  • Ensure the accurate and timely setup of subscription and trial accounts, track orders until completion, ensure the successful end-to-end contracts fulfillment, report order details.
  • Administer and maintain customer’s accounts as required, customer details updates, processing credits, resolve billing and other fulfillment inquiries, process accounts renewals and cancellations, etc.
  • Regular liaison with other functions to problem solve both internal and external customer issues.
MINIMUM REQUIREMENTS:
  • Preferred 1+ years of experience in contracts processing
  • Fluent English and Dutch
  • Excellent written and oral communication skills.
  • Excellent time management and organizational skills.
  • Ability to work on multiple tasks simultaneously in a fast-paced business environment.
  • Process-oriented and strong attention to detail. 
  • Expert knowledge in Microsoft Office. Experience with CRM systems preferred.
  • Dedicated to meeting requirements of internal and external customers
 
 
 

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