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Sales Engineer – Cirium – London

Reed Business Information
REE00AW6 Requisition #

Sales Support Engineer - Cirium - London
At Cirium we are proud. Proud of our heritage, since 1909, and proud of the future business we are building together. Our people are at the centre of who we are. Whatever your background you are welcome. We are looking for talented and dynamic team players who focus on delivering successful outcomes.
We are a business where three out of our seven leaders are women, over 20 languages are spoken, where some leaders have grey hair and some have purple. Where our sales teams take time out to support local schools and our product teams champion local women back into the workplace.

Some things you might not know about Cirium:
• Cirium  supplies data to market leading aviation and aerospace companies you use every day – our data powers the aviation industry and supports seamless travel for millions worldwide
• Cirium l has 10 offices worldwide and we celebrate our global diversity through events and networks throughout the year
• A strategic partner of IATA, the association of world airlines, we have also been recognised as the Aircraft Appraiser of the Year, an Aviation 100 Award, five times in the last six years
• One of our offices is on a runway and we have our own pub, The Goose
• Cirium is part of RBI, which is part of RELX, a FTSE 100 traded company (which was just named by Forbes as one of the world’s most innovative companies)
• Our benefits stand out (they even include two days a year for you to dedicate to the charitable activity of your choice)
• Cirium and RBI are founding members of the Tech Talent Charter, committed to increasing the ratio of women and under-represented groups working in technology


Job Purpose:
We are seeking a Subject Matter Expert (SME) for a very successful business development team focused on serving airlines and those within their ecosystem (e.g. airports, online/corporate travel agencies, aerospace, etc.).  Your primary responsibilities will be to:
a) Work closely with customers and targets to help them solve their problems via better use of FlightGlobal products and services;
b) Be a critical conduit between FlightGlobal clients/targets and Cirium’s Sales, Marketing and Product Development teams to help all parties better understand the commercial airline industry and the data, tools and methods to solve industry problems.  
Travel may be up to 30% of Cirium’s time in order to provide in person support field sales initiatives regionally and on occasion, globally.
The ideal candidate must be have strong interpersonal skills as well as be organized, meticulous, creative, and bring a desire to tackle challenges as an opportunity to develop new skills and contribute to company objectives and growth.

You will report to the Sales Engineers Global Team Leader and be based Western Europe, ideally London. 


Key Accountabilities/Responsibilities:
• Educate current and potential clients on the benefits of Cirium data and solutions as they relate to the commercial airline sector.
• Demonstrate how Cirium tools and data help solve users’ Commercial Planning problems.
• Work closely and collaboratively with Product Managers to create and maintain sales collateral (e.g. presentations, proposals, sell sheets, email campaigns, trade show positioning, etc.).
• Assist sales calls remotely or in-person to help qualify opportunities and deliver product demonstrations and presentations.
• Summarise customer’s technical perspective to assist Sales, Marketing and Tech better understand users’ perspectives and what they hope to achieve.
• Help qualify and prioritize what customer problems Cirium can hope to solve from a technical point of view and the commercial opportunity in solving them
• Understand customer requirements and map them out against Cirium’s technical capabilities.
• Assist in production of sales proposals, RFPs and tender documents
• Train the sales team ongoing in understanding Cirium solutions and in delivering excellent product demonstrations.
• Work with Product Managers to create and maintain sales collateral: slide decks, proposals, PPTs, sell sheets, emails to customer, etc.


Key Skills Required:
• Material desire and ability to assist customers and targets in solving their problems through use of Cirium tools and data.
• Excellent communication and presentation skills, especially in client-facing contexts—must be highly comfortable working with people across several organizations.
• Experience in pre-sales or sales role, working collaboratively with Sales Teams,
understanding the full sales life cycle and processes is a plus.
• Must be a highly motivated self-starter, naturally pro-active with great sense of initiative.
• MS Office expertise, including strong PowerPoint skills are a must.
• Ability to travel globally, sometimes on relatively short notice.
• Experience of working with Diio Mi and other Cirium products is highly preferred.
• Ability to speak multiple languages is desirable.    


About Reed Business Information
Reed Business Information (RBI) provides information, analytics and data to business professionals worldwide. Our strong global products and services hold market-leading positions across a wide range of industry sectors including banking, petrochemicals and aviation where we help customers make key strategic decisions every day.  RBI is part of RELX Group plc, a world-leading provider of information solutions for professional customers across industries.


RBI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


RBI General Benefits Package:

RBI pays competitive salaries and has a comprehensive set of benefits.


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