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IT/Technical & Product Development
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Elsevier
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TEC0013I Requisition #

As part of the continuing growth of the Elsevier Technology team, and reporting to the Director of Software Engineering, we now require a talented Quality Engineering Lead to support our Elsevier Patient Engagement products.

 

Elsevier’s Patient Engagement solutions and technology engage, educate, and empower patients by giving them quick access to trusted evidence-based information, delivered in interactive and patient-friendly ways. This turns patients into active participants in their healthcare, not only while they’re with their care team but, more importantly, at home where most of their care will take place.

 

As Quality Engineering Lead, you will lead a team of Quality Test Engineers in the support of continuous improvement of software quality. We follow an Agile continuous delivery model, and the successful candidate will be accountable for enhancing automation, driving best practice in configuration management, and expanding test coverage. This is role is largely ‘hands on’ - about 70% of the time, with remainder being focused on quality strategy, and people and technical leadership.


Key Responsibilities: 

  • Lead a small team in the development and execution of automated and performance testing for large or multiple diverse projects to successfully and consistently enable delivery of high-quality software products and services on time, on budget, and to specification, reacting quickly to changes in priorities or circumstances to meet the needs of the business
  • Coach team on researching available tools and lead or participate in initiatives to identify and implement those that will cost-effectively enhance testing capabilities and product quality
  • Identify opportunities to apply existing automation or other tools to meet testing needs
  • Serve as subject matter expert in the configuration, maintenance, and/or administration of testing tools or environments
  • Innovate process improvements that enable efficient delivery and maintenance with consistent direction
  • Identify areas for cooperation with other teams to improve overall quality and, with peers or others, implement initiatives improving testing capability and efficiency
  • Configure, maintain, and/or administer testing tools or environments
  • Plan testing for delivery of products and enhancements, and to assure products meet product requirements and quality standards, partnering with Product Management, Project Management, Engineering, and Operations teams
  • Maintain flexibility to react quickly to changes in priorities or circumstances to meet the needs of the business
  • Work with QA/Testing staff, project managers, technical leads, and subject matter experts to plan and execute automated and performance tests
  • Report issues and results, researching and identifying root causes as appropriate, documenting accordingly
  • Ensure that testing addresses requirements as agreed with other stakeholders
  • Research available tools and participate in initiatives to implement those that will cost-effectively enhance testing capabilities and product quality
  • Partner with architects, developers, and network and system engineers to research and identify root causes of performance issues
  • Maintain awareness of the state of the industry and evaluate emerging trends/developments that may benefit the organization
  • Conduct project reviews, ensuring review criteria are defined, and implement procedures for ensuring quality control of project deliverables
  • Cooperate in the enhancement of the methodologies employed for test planning and execution, defect tracking, and metric and status reporting
  • Lead continuous improvement initiatives and implementation of best practices
  • Enhance quality assurance/testing, and help to develop/execute performance and automation testing throughout the business as appropriate
  • Identify areas for improvement and, with leadership, peers, or others, implement initiatives improving overall capability and efficiency
  • Carry out management responsibilities in accordance with the organization’s policies, procedures, and applicable laws - responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems
  • Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible, and ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently
  • Manage and encourage new ideas from staff to foster improvements through innovations
  • Empower the staff to be accountable and responsible for their own actions and decisions
  • Ensure results of root cause analyses are addressed 

Technical Skills and experience required: 

  • 7+ years of Quality Engineering experience
  • Demonstrable experience of establishing a quality engineering framework from the ground up, and the ability to articulate evidence of quality improvement
  • Experience writing manual test cases and testing web applications
  • Experience writing automated tests with Selenium and Java or C# preferred
  • Experience testing APIs (RESTful) with SOAPUI or JMeter preferred
  • Experience implementing CI/CD processes
  • Experience working in and delivering quality software in an agile environment
  • Experience with Cloud platforms (especially AWS) preferred
  • Experience using Jira and Zephyr preferred
  • BS Engineering/Computer Science or equivalent experience required

Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, more than 35,000 e-book titles and many iconic reference works, including Gray's Anatomy. 


Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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