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Product Management
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Elsevier
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EME000CJ Requisition #

The Clinical Solutions UK & Northern European team is looking for an experienced Product Manager with a strong commercial focus, for Elsevier's information solutions which are used by healthcare professionals across the UK and Northern European markets to support clinical decision making and professional development.

This is a product management role with a commercial, outbound focus which is responsible for ensuring a deep understanding of how our products meet the needs of our target market and end users, relative to the competition. The role is responsible for translating those insights into product requirements and making the case for their inclusion and prioritisation on global product roadmaps. The role works closely with Sales and Marketing to engage with customers and the target market.

Note: This is not a technical product management role and does not work directly with the software/engineering team responsible for product development/build. 

The Commercial Product Manager will be responsible for two distinct but complementary workstreams:

  1. For Elsevier's global online reference solutions, in particular ClinicalKey – to define and champion the market-specific needs of hospitals, doctors & nurses in the UK, Ireland, Netherlands, and the Nordics so that these are effectively reflected in the international product roadmaps. 
  2. For selected products in the global Elsevier Clinical Solutions portfolio – to carry out market discovery work in both primary and secondary care as required, to validate product potential in the UK and Northern European healthcare markets, make the business case for delivery of product localisation plans where required, and create Go To Market plans working in close collaboration with Marketing and Sales.

  • The position reports directly to the Clinical Solutions UK & Northern Europe Director, and requires daily active collaboration with colleagues in the local Sales, Product, Marketing, Digital Content, Strategy and other commercial teams.
  • As a regional Product Manager, you will need to collaborate with your counterparts in the Europe / Middle East / Latin America/ Asia-Pacific regions (EMEALAAP), sharing information and best practice to identify product requirements which are common across territories.
  • As part of the wider Clinical Solutions EMEALAAP product team, you will need to work effectively and in a coordinated way with the product teams based in the US who own delivery of the technical product development programme, following Agile product development methodologies. 

Key Responsibilities and Capabilities:

  • Customer Focus: Interacts frequently with customers, and generates customer requirements. Anticipates customer needs and prioritises those for the organisation.
  • Go to Market & Product Marketing Lifecycle: Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
  • Data-Driven Decision-Making & Analysis: Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company; Demonstrates the ability to make trade off decisions between potential product capabilities.
  • Strategy & Commercial Acumen: Determines strategic product vision and priorities for a feature area, and shapes/champions future product direction.
  • Product Delivery & Development Lifecycle: Analyses customer issues and identifies product requirements that achieve business goals and metrics.

Excellent spoken and written English, with strong communication and interpersonal skills is essential. Other language skills are beneficial but not essential.

Some travel within the UK and Northern European territory is required for customer visits, exhibition attendance etc. Internal meetings take place primarily in the UK, but also internationally.

Qualifications

  • You must have a proven track record in commercial product management for B2B digital/information solutions, 4-6 years’ experience preferred
  • Bachelor’s degree in a scientific or technical discipline is beneficial, but not essential. Clinical expertise / qualifications would be highly beneficial
  • Knowledge of the healthcare sector is essential.  Deep knowledge of the secondary care market and the NHS is highly desirable
  • Proficiency in various technologies to assist day-to-day tasks, in particular Office365, Excel, PowerPoint etc.  Familiarity with other tools would be beneficial e.g. Confluence, Tableau, Balsamiq, etc.)
  • Although the role is not directly working with technical development teams and software engineers, familiarity with software/product development methodologies (e.g. Agile, SVPG) is beneficial

 

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