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📁
Product Management
💼
Risk Solutions
📅
LNR0081R Requisition #

The Product Manager will join the Identity Access Management team which is responsible for identity verification and authentication products for the insurance market. Supports execution of projects associated with an ongoing business case. Supports development of future business case(s). Analyzes customer trends and applies information to track on going performance of the product. Internal advisor across the pillars for product functionality, regulatory and legal matters for assigned products. Working with verticals, client engagement, operations and technology, evaluates and implements new product ideas and product improvements. Applies experience and expertise to oversee product performance and ensure ongoing and increasing market value. Leads projects to apply new functionality or processes to improve the value/performance of assigned product(s). Consistently performs role with a higher degree of autonomy.

 
 

Develop and Enhance Products:

  • Implement the product vision, roadmap and business plan.
  • Support the integration between our ThreatMetrix business and our Insurance business.
  • Drive product enhancements proposed in the IAM Business Case by managing the GTM methodology:
  • Recommend business requirements for assigned product features, to include effective product and user interface design, product validation testing, and usability testing, while ensuring that the product strategy is adhered to throughout the product life cycle.
  • Monitor the release process and placement of new products, new functionality or enhancements in a technology release cycle.
  • Develop conceptual and evolutionary product plans that meet measurable benchmarks of customer satisfaction and will exceed customer expectations for functionality and user interface. This includes tracking revenue budget plans, identifying and assessing business opportunities and determining strategic fit and technical feasibility.
  • Manage the ongoing life cycle responsibilities for product(s).  Research cross-vertical, continuum expansion or product enhancement opportunities, if warranted.
  • Develop new product or enhancement ideas to expand the IAM offerings in the Insurance market

Market and Sell the Product:

  • Support Client Engagement activities including customer presentations, retrospective analysis,  internal and external product training and implementation recommendations.
  • Develop and deliver materials to the appropriate marketing and sales organizations which convey the purpose and details of the product, definition of its user, benefits to the customer, customization capabilities and competitive comparison.  Update materials as needed.
  • Provide written and verbal communication of product performance, training needs, product updates, issues, industry changes, SWOT changes, etc. within the organization, as needed.

Support the Product:

  • Act as Subject Matter Expert (SME) for product, including answering questions, consulting with Client Engagement, resolving customer issues. Provides internal and external product training.
  • Monitor day-to-day operations of product(s) including customer questions, implementation support, billing and product and system performance, using provided tools within agreed-upon Service Level agreements. 

Financial Management:

  • Recommend shelf rates, monitor / maintain customer product rates. 
  • Track transaction & revenue trends and profitability including monitoring of current year production versus budget and prior year.
  • Analyze management and financial reports, identifying and reporting on trends as needed.  Other duties as assigned.
 
Qualifications
  • Bachelor's Degree in business or other quantitative field. MBA or equivalent preferred.
  • Min 5-7 years of experience in a product management function, preferably in insurance, (or related field) or the data decisioning industry.
  • Strong organizational and time-management skills involving workload prioritization
  • Works well in team environment                                                             
  • Excellent communication skills (verbal and written)
  • Strong negotiation skills
  • Demonstrated knowledge and proficiency with Microsoft Office Suite required.
  • Demonstrated ability to manage changing and multiple priorities while maintaining productivity levels.
  • In-depth knowledge of product development and evaluation processes.
  • Strong verbal and written communications skills.
  • Conceptual Thinking
  • Broad knowledge in the relevant vertical(s).
  • Demonstrated expertise with problem analysis and solving.
  • Excellent organizational and documentation skills with attention to detail and accuracy.
  • Demonstrated ability to work and to meet deadlines in a fast-paced and challenging environment.
  • Ability to achieve and maintain positive rapport with diverse customers to give them high quality, responsive service.
  • Ability to work independently while keeping management appropriately informed.
  • General understanding of business principles and typical business practices.
  • Ability to utilize multiple communication methods including telephone, in-person, email, webinars, video conferencing - internally and externally.
  • Excellent judgment and discretion
  • Solid understanding of financial principles.

At LexisNexis Risk Solutions, we believe in the power of data and advanced analytics for better risk management. With over 40 years of expertise, we are the trusted data analytics provider for organizations seeking actionable insights to manage risks and improve results while upholding the highest standards for security and privacy. Headquartered in metro Atlanta, LexisNexis Risk Solutions serves customers in more than 100 countries and is part of RELX Group plc, a world-leading provider of information and analytics for professional and business customers across industries. For more information, please visit www.lexisnexisrisk.com. LexisNexis Risk Solutions is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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