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Manager, Product Adoption

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Customer Services - Support & Training
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LexisNexis
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LN 002MH Requisition #
Thanks for your interest in the Manager, Product Adoption position. Unfortunately this position has been closed but you can search our 1,163 open jobs by clicking here.

Required Skills and Experience:


·         Applied knowledge and expertise in best practices in user training and product adoption, specifically driving adoption and usage of technology and information-based products into organizations and the use of multiple training formats and media.

·         Proven experience leading, managing and motivating a team of highly skilled individuals in a customer-focused environment.

·         Ability to use business metrics and analytics to gain insight into employee and user activities and to drive continuous improvement within a team.

·         Demonstrable experience in building and maintaining client relationships, including experience in handling difficult accounts, turning critics into advocates.

·         Ability to work collaboratively and cross-functionally within a complex organization.

 

Preferred Skills and Experience:

 

·         Legal industry knowledge and/or online solutions industry experience preferred. 

 

LexisNexis Legal & Professional (www.lexisnexis.com) is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its LexisNexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business.

Part of RELX Group plc, LexisNexis Legal & Professional serves customers in more than 100 countries with 10,000 employees worldwide. LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.


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