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Customer Services - Support & Training
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Elsevier
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RES00144 Requisition #
Thanks for your interest in the Consultant, bepress position. Unfortunately this position has been closed but you can search our 1,324 open jobs by clicking here.
Our Required Qualities and Capabilities:
  • Bachelor's degree highly preferred
  • High attention to detail
  • Basic HTML highly desired
  • Experience with giving presentations and writing in a professional environment
  • Excellent communication skills
  • Ability to pick up and troubleshoot new technologies quickly and independently
  • Experience juggling multiple projects to completion, on time and per stated protocols
  • Enthusiasm and a willingness to contribute beyond a narrow job description
  • Humor and diplomacy
 
Preferred Qualities and Capabilities:
  • 1 + years in a customer facing role, either as an internship or out of school
  • Basic CSS and XML
  • Familiarity with academic publishing, library sciences, and university culture are BIG pluses
  • History of working collaboratively on a team, both providing and soliciting advice and assistance
  • A second language, especially Spanish or Japanese, is a plus!

We offer:
  • Competitive base salary 
  • Medical, dental, vision and 401K benefits
  • Excellent hands-on training program and a team to support you
  • Numerous online resources to assist with self-development and career progression
  • Opportunity for growth in a truly global organization with a clear career path

To apply: 
Please include your cover letter and resume when applying for this position. We will contact the top candidates within one week to schedule a phone interview and proceed from there.
 
This is a full-time position with great benefits and a busy but casual atmosphere. If you have the above, we want to meet you right away. 

Digital Commons is developed by bepress, an Elsevier business based in downtown Berkeley. Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. 

Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers.

 

Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, more than 35,000 e-book titles and many iconic reference works, including Gray's Anatomy. Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries.

 

Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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