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Business Analyst - Sutton - CSG

IT/Technical & Product Development
Reed Business Information
REE00ASG Requisition #

Business Analyst

Sutton, Surrey


Are you passionate about identifying business problems and helping resolve them? If so, we have an exciting challenge for you as an Agile Business Analyst on our Lead to Invoice platform.


Who are we?

RBI provides indispensable business information, data and analytics solutions to professionals in many of the world’s biggest industries. Our reach is global, our range is vast, and our goal is clear – delivering products that help our customers become more successful. RBI is part of RELX, a world‐leading provider of information solutions for professional customers across industries.


This role is in our Commercial Business Systems department, providing best in class applications to our internal workforce. As a Business Analyst in our team, you will work with users from multiple business units and functions. One day, you could be sitting with a Sales user to observe their usage of Salesforce. The next day, you may be discussing strategy with our senior business leaders. You will build positive relationships at various levels of the company, to help you develop a deep understanding of business processes, challenges and goals.


You will provide a vital role in translating the business requirements into well crafted user stories and acceptance criteria, for the development and testing teams to work from. You'll be the link between our technology teams and our internal customers, ensuring the solutions we design and build meet the business needs.


What you need

  • Proven analytical skills
  • Superb communication skills
  • Strong delivery focus
  • Real passion for continuous improvement
  • Ability to facilitate and run workshops
  • Ability to understand complex problems, explain them simply and break them down into user stories, with detailed acceptance criteria
  • To be a committed teammate
  • Excellent time management and prioritisation skills
  • Experience with JIRA, Salesforce, Apttus CPQ or Apttus Billing (preferred)


About us:

What’s it like to work here?

Outstanding - you’ve probably already got a feel for what we do and the technology we’re involved with but what’s really stands us out from the crowd is our culture. We’re an agile, dynamic and forward thinking organisation who understands the importance of looking after our staff. We pride ourselves on delivering high-quality products, providing our employees with interesting challenges for their personal and career development whilst also striking the right balance between work and family life.


And what about your career?

 Career development is a big thing for us and we take our PDP (personal development plan) process very seriously; we want you to learn and progress quickly in the direction you want to go and we will provide you with the training and support to achieve that at the right pace. The great thing about us career-wise is that we’re a company made up of leading online businesses so you can develop in three dimensions, vertically through the business, across different brands, and across different functions (if you fancy a change). We’re also an increasingly international business and are often able to offer overseas opportunities either as secondments or on a permanent basis.


RBI General Benefits Package:

-         Pension Scheme

-         25 Days Holiday- Option to buy 5

-         Paid Charity Days – 2 days per year

-         Life Insurance (4x salary)

-         Save As You Earn Share Scheme (SAYE)

-         Competitive Salaries


RBI are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Women in technology:

RBI is very supportive of women in Technology and has been a founding signature for the Tech Talent Charter. Currently 24% of our Technology workforce are women which is much higher than the UK average of 17%. We have the following initiatives in place to support women in technology:

  • Mentoring scheme for women in technology
  • Women’s network forum
  • Regularly run events for schools girl about careers in technology to inspire the next generation of girls in tech.


RBI proudly support the Tech Talent Charter.





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