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IT/Technical & Product Development
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LexisNexis
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LEX00KSW Requisition #

Job Description & Key Accountabilities         

  • Researching and understanding business needs and requirements from various sources in order to flesh out and refine the backlog
  • Performing of detailed analysis work 
  • Problem solving and Diagnostic work
  • Creating functional specifications and system design specifications
  • Involvement in functional or technical design sessions with the development teams
  • Participate in Testing, including but not restricted to review of testing artefacts, facilitating User Acceptance Testing, Vendor integration testing 
  • Providing production support for escalated Customer Service Centre calls on product related issues
  • Providing innovative solutions for product features
  • Develop business cases and client proposals 
  • Taking responsibility during the development life cycle to resolve any business - related issues
  • Continuously seeking opportunities to increase customer satisfaction and deepen client relations

Competencies

  • Solid understanding in the areas of Application Programming, Object orientated design, Database design, User experience design and Systems design
  • Understanding the Agile development process and Scrum practices
  • Creative and analytical approach to problem solving
  • Confidence to interact directly with customers and stakeholders for feedback and requirement gathering
  • Ability to anticipate and evaluate potential problems in a solution prior to implementation
  • Experience with SQL and UML (or equivalent modelling language)


Qualifications and Required Experience

  • 3 Year Tertiary Degree preferred (B.com or B.Sc Degree)
  • Ideally 5 years proven software development experience, preferably in a finance, IT or customer data related industry, especially in new and evolving product development
  • Ideally 3 years analysis experience in a development team
  • Team lead experience (advantageous)


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