This job posting isn't available in all website languages
GLO001CO Requisition #
This is an excellent opportunity for a proactive and customer focussed individual keen to join our Editorial Office Team. With strong administrative skills and a ‘can do’ attitude, you will be part of the busy Health Science journal team, taking ownership for the editorial offices of a portfolio of successful medical journals. This is a great chance to join a leading global publishing organisation.
Job Purpose
To oversee the efficient operation of the editorial office and administer the review process for assigned journals. To deliver editorial services to Editors, Authors and Reviewers according to the service level of the journal, providing a high level of customer service. To modify the workflow of each journal as required and amend relevant editorial systems accordingly.
Key Result Areas and Main Activities and Responsibilities
Editorial process
To deliver editorial services to Editors, Authors and Reviewers
in accordance with the specific needs of each Journal and service level agreement. Manage the Editorial process with the objective of reducing the lead time from submission to decision and overseeing editorial process at all  stages as follows:

• New submissions and revised submissions
• Review process
• Decision process
Ensure all submissions comply with journal and Elsevier policies and that policies are adhered with regard to accepted papers following publication.
Support & Reporting
Support  and assist Editors, Reviewers and Authors  in the use of EES, answering  queries and advising  Editors of system enhancements. Referring technical queries to the relevant support Teams as necessary.
Suggest and implement changes (workflow/configuration) to optimize performance of journal.
Trouble shooting/providing feedback to the EES project and Technical Support Team.
Provide Editors and Publishing Editors with verbal and written updates of the journal’s performance.
Generate reports for Editors and Publishing Editors on a monthly basis, for Board meetings and ad hoc reports as required.
Represent Elsevier professionally in all communication with the Journal community.
Update and advise external customers, authors and reviewers with accurate and appropriate information.
Respond to queries from Editors, Reviewers and Authors within 48 hours. 
Effective liaison with Publishing Editors and Editorial Production department.  
Commissioning/managing special issues
As instructed by, and on behalf of the Editor, commission review articles, editorials and liaise with Guest Editors in the preparation and submission of Special Issues.
Ensure all manuscripts and correspondence  relating to manuscripts are accurately filed/stored on a regular basis.
Chase authors for outstanding submission items.
Essential Criteria
Our commitment to delivering excellent customer service requires the following skills:
• Proactive, consultative and customer orientated
• Proven organisation and communication skills
• Strong administration & IT skills
• A flexible and positive approach
• Highly motivated with a willingness to seize the initiative
• Attention to detail & accuracy in communication
• Good team player
General Knowledge and Technical Skills
Knowledge of publishing process
Computer literacy (training will be provided on the manuscript tracking system)
Accuracy (strong attention to detail)

Previous Job Searches

Activity Feed

Job shares through RELX
Someone referred the Head of Commercial Strategy – Energy - ICIS position. 1 day ago
Someone referred the Director of Market Planning & Strategy position. 1 day ago
Someone referred the Director of Market Planning & Strategy position. 1 day ago
Someone referred the Director of Market Planning & Strategy position. 1 day ago
Someone referred the Director of Market Planning & Strategy position. 2 days ago
Please try again.


Either there was a problem on our end with the action you just performed, or we are currently having technical difficulties with our system. Click the link above to be directed to the site for all roles or please try again later.