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Senior UX Researcher

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IT/Technical & Product Development
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Elsevier
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TEC000VU Requisition #
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Elsevier is looking for a Senior User Researcher for Evise, based in London. You’ll have solid research skills and experience across multiple platforms and will embrace the opportunity to be working independently and be a part of a talented team of UX Designers and Researchers.

You thrive in a fast-paced environment and enjoy planning and conducting research sessions and delivering actionable research findings and recommendations to internal stakeholders and product teams. You’ll also have access to a wealth of data to help inform your insights.

You will need to demonstrate an excellent understanding of user research practices and processes. In addition, you will be an excellent communicator, self-motivator and demonstrate the ability to collaborate closely within a team of UX researchers and designers. This role will suit someone who has 5+ years working across multiple UX disciplines and is ready to take a step up in their career.

Responsibilities »

  • Drive forward user research as a key pillar of Evise product development process
  • Define, plan, and conduct user research
  • Deliver compelling insights to the product and design teams
  • Develop a research approach and detailed plan for each project
  • Develop and innovate on our mixed-methods user research practice
  • Balance business and product goals with user needs
  • Collaborate with UX Designers on stakeholder and user workshops, concepting, information architecture & user flow diagrams as required
  • Contribute to Evise’s research strategy
  • Analyse and synthesise insights from various sources (surveys, analytics, reports, qualitative studies)

Requirements

  • Experience in a wide range of qualitative and quantitative methodologies. These methodologies should include lab testing, remote user testing, interviews, surveys, rapid iterative testing, and other techniques, combined with access to analytics data
  • Strong competency in the use of analytics for iterative development and business intelligence
  • Experience of planning and conducting usability testing sessions and client workshops
  • Understanding the interplay between business requirements, product strategy and user experience
  • Excellent communication skills, able to write and speak fluently to designers, developers and other stakeholders (in English)
  • Champion user research and experience design within Evise and to the wider business
  • An appreciation of all other UX, BA, Product, Engineering roles and their contribution to the final product
  • Research and showcase knowledge in the industry’s latest trends and technologies
  • A relevant degree (e.g. Human-Computer Interaction, Human Factors, Cognitive Psychology, Sociology, Social Sciences, Anthropology) is advantageous

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