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Inside Sales Director, Research Solutions

RES001E7 Requisition #

Job Purpose:

The Inside Sales Manager, Research Solutions is responsible for providing leadership and direction to a team of inside sales professionals toward meeting company objectives in the areas of new sales revenue, retention revenue, growth of base business and market penetration.  We are seeking a highly motivated and talented individual willing to lead the strategic building of a new inside sales team.  This individual must be exceptional at inspiring a team to over-performance while closely managing processes, developing efficiencies, and focus on sales analytics and metrics to drive sustained success.



  • Meet or exceed monthly and annual sales goals and expense control objectives

  • Determine the long- and short-term goals and direction for the team based on overall organizational strategy.

  • Know the key accounts within assigned territory, understand their needs and build and use relationships in those key customer accounts to grow sales and revenue

  • Identify competitive threats and develop effective countermeasures

  • Collaborate with Sales, Business Development, Marketing, and Product teams to optimize utilization of resources

  • Develop key contacts and business relationships with members of the business unit and key support providers within the Elsevier organization

  • Develop and deliver an effective team business plan, including accurate revenue forecasts

  • Ensure skills of our sales professionals are in line with the demands of the marketplace and company sales objectives, including product knowledge, key process knowledge, knowledge of the competition, sales techniques, relationship building, making effective sales presentations and negotiation skills

  • Translate company and departmental sales objectives into sales programs and initiatives

  • Attract, recruit, and retain top talent. Coach, motivate and lead a high performance sales team 

  • Provide leadership and management to ensure adoption and practice of the Elsevier core values.

  • Define measurable expectations of each role within the team.  Evaluate performance against expectations of all staff.

  • Utilize and reinforce all required sales processes, tools and systems.


  • Bachelor’s degree or equivalent experience; advanced degree preferred

  • At least 7 years of demonstrated successful inside sales experience preferably in a complex solutions or B2B environment

  • 5 or more years of proven sales leadership and management experience

  • Strong leadership and team building skills

  • Ability to work cooperatively in a team environment and across the organization to achieve group and organizational goals

  • Understanding and expertise in computer hardware and software including Windows XP, Excel, Outlook, PowerPoint, Word, and the Internet

  • Strong time management, organizational and forecasting skills

  • Strong oral and written communication skills as well as presentation skills

  • Solid negotiation skills and the ability to network effectively both internally and externally

  • Strong business and financial acumen

  • Executive level communication and presentation skills

  • May require periodic overnight travel with possibility of international travel


We offer:

  • Competitive base salary dependent on experience

  • Generous commission/bonus plan based on performance

  • Excellent medical, dental and 401K benefits

  • Excellent hands-on training program and a team to support you

  • Numerous online resources to assist with self-development and career progression

  • Opportunity to advance within an truly global organization

  • Elsevier is an equal opportunity employer

Elsevier is a global information analytics business that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We help researchers make new discoveries, collaborate with their colleagues, and give them the knowledge they need to find funding. We help governments and universities evaluate and improve their research strategies. We help doctors save lives, providing insight for physicians to find the right clinical answers, and we support nurses and other healthcare professionals throughout their careers. Elsevier provides digital solutions and tools in the areas of strategic research management, R&D performance, clinical decision support, and professional education; including ScienceDirect, Scopus, SciVal, ClinicalKey and Sherpath. Elsevier publishes over 2,500 digitized journals, including The Lancet and Cell, more than 35,000 e-book titles and many iconic reference works, including Gray's Anatomy. Elsevier is part of RELX Group, a global provider of information and analytics for professionals and business customers across industries. Elsevier employs over 7,000 people in more than 70 offices worldwide. We are an employer of choice, attracting and developing talented and creative people who thrive in a challenging and fast-paced environment. We offer an excellent compensation and benefits package as well as a real opportunity for career growth in a growing organization. Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact 1.877.734.1938 or accommodations@relx.com.

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