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Customer Services - Support & Training
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LexisNexis
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REE00ARS Requisition #
Thanks for your interest in the Client Trainer position. Unfortunately this position has been closed but you can search our 1,166 open jobs by clicking here.

Item

Description

Education: Specialized/ Technical

·   MBA or degree/diploma in law would be an added advantage.

·   Prior experience in online industry preferred

·   Strong communication & presentation skills

 

Experience

·         Minimum 4 years of experience in Training (Both Internal & External Customers)

·         Experience in providing trainings as well as presentations to corporate clients in a classroom environment or one to one basis & familiar with web-based training functionalities.

·         Computer skills including Word, Excel, etc

 

 

Competencies

 

·   Planning & organizing, especially with keeping abreast of all information require to function.

·   Time management & ability to multitask

·   High levels of tenacity and EI (emotional intelligence) – pursue everything with energy, drive, agility and a need to deliver in the face of resistance

·   Learning ability & an ability to quickly grasp the business process.

·   Proactive with a sense of urgency

·   Effective problem solving – undertakes comprehensive analysis of problems to assess most effective solutions and enlisting support of others to ensure problems are adequately solved.

·   Customer focused

·   Ability to work as an individual as well as a part of a team

·   Self-motivated along with adaptability & flexibility

·   Strong presentation skills

·   Excellent Written and Verbal communication skills.

 


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